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About

Hartford HealthCare is a nonprofit health system based in Hartford, CT, delivering urgent care and comprehensive medical services across 500 locations in 185 towns/cities statewide. Key points: - Services: urgent care, hospitals (including teaching and trauma centers), behavioral health, multispecialty physician groups, home care, rehabilitation, senior care, surgery centers, and virtual care. - Reach: nearly 500 locations in Connecticut; 44,000+ colleagues; operates to improve access, affordability, health equity, and high-quality care. - Contact and access: main hub in Hartford with multiple office locations, and a centralized phone line for general inquiries. - Headquarters: One State Street, Hartford, CT 06103 (HQ). Other listed CT addresses include 100 Pearl Street and 1 State Street, Hartford. - Quick contact: general social and outreach channels; main phone numbers available for patient inquiries. If you’re seeking urgent care in CT, Hartford HealthCare provides a network of urgent care centers along with hospitals and specialty services to access near you.

Clinic Type

Urgent Care

Address

One State Street, Suite 19, Hartford, Connecticut 06103, US

Phone

860.406.6865

Email

Elizabeth.Begley@hhchealth.org

Opening Hours

Seven days a week; extended hours (location-dependent)

Services Offered

  • Urgent Care
  • Walk-in clinic
  • Same-day care
  • Virtual visits
  • GoHealth Urgent Care collaboration
  • Online check-in or save-your-spot
  • Telehealth/virtual visit

Technology & Equipment

  • Video visits/telehealth
  • Online scheduling
  • GoHealth platform

Insurance & Payment

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Languages Spoken

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FAQs

What services are offered at Hartford HealthCare Urgent Care?

Same-day care options for non-emergency conditions, flu shots, travel immunizations, and other urgent-care needs; virtual visits available; save-your-spot online.

What partnership is mentioned for urgent care locations?

Hartford HealthCare-GoHealth collaboration locations throughout Connecticut.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Platforms including Birdeye, Solv, Zocdoc, and Google Reviews: Generally 4.4 to 4.7 stars across various locations (Hundreds to thousands of reviews per location; over 17,000 ratings at some sites)

Patients praise

  • Professional, kind, and compassionate staff and medical personnel
  • Efficient check-in and booking processes, often via online portals or apps
  • Clean and modern facilities
  • Thorough explanations of treatments and medical conditions by providers
  • Generally short or reasonable wait times at many locations

Common complaints

  • Billing and administrative issues, such as difficulties obtaining itemized bills
  • Long wait times during peak periods or for specific tests like COVID-19 screenings
  • Inconsistent patient experiences, with some reports of dissatisfaction regarding care quality or follow-up instructions

"I mistakenly went to the wrong location, but they held my spot for me and I got in right away. Everyone was pleasant and I was in and out in no time. They even offered me tea while I waited!"

— Patient Review on Zocdoc

"The staff who did the procedure were exceptional. I can only remember 2 of the names, Ashley and Suzanne. Can't remember the PA's name but she was caring and gentle..."

— Patient Review on Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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