Harwich - Mass Eye and Ear
Audiology • Harwich, MA • Since 1824
About
Summary: Massachusetts Eye and Ear Infirmary (Mass Eye and Ear) is a Boston-based nonprofit teaching hospital focusing on ophthalmology and otolaryngology, affiliated with Harvard Medical School. Founded in 1824, it operates 41 beds and offers patient care, research, and clinical training across eye and ENT specialties, as well as audiology, balance, facial nerve, voice, and vision rehabilitation. Headquarters: 243 Charles Street, Boston, MA. The organization is part of Mass General Brigham and has locations in Boston; it does not appear to have Harwich-specific facilities listed on the official pages. If you’re seeking Harwich-area eye/ENT services, this page confirms Mass Eye and Ear’s Boston-based specialties and teaching affiliation, but for Harwich-specific providers, you may want to check local hospitals or affiliated networks.
Clinic Type
Audiology
Address
Harwich, MA
Phone
617-573-3431
interpreterservicesoffice@meei.harvard.edu
Opening Hours
Monday to Friday 8:00 am-4:00 pm
Emergency Care
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
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FAQs
What services are offered at Mass Eye and Ear, Harwich?
ENT care, facial plastics, and related services for pediatric and adult patients including audiology.
What you need to know before your visit
Learn more about billing at our locations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 1.7 out of 5 stars (Not explicitly specified)
Patients praise
- High electronic access to health information (98% rate)
- Strong clinical performance metrics for conditions like cataracts and glaucoma (80-97% range)
Common complaints
- Long wait times in the department
- Unfriendly, uncompassionate, or rude staff/secretaries
- Difficulties scheduling appointments or getting referrals processed
- Perception of poor communication regarding patient needs
"Called a week after referral was sent... 4 weeks later I heard nothing so I called... they went on to tell me “ we don’t have a doctor here that can help you”... Ignorance at its best not to mention they were so rude."
— LocalityBiz review"Wait times in this entire department are HORRENDOUS. The staff isn't very friendly. I spoke with the secretary Stephanie and her lack of compassion and empathy is appalling."
— Healthgrades reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Outer Cape Health Pulls Plug On Harwich Clinic, Squeezes Into Smaller — Jul 2, 2026
- OCHS to Move Harwich Clinic to Orleans - The Provincetown Independent — Jul 1, 2026
- NHS trust investigates after ‘unnecessary delay’ for thousands of patients | Harwich and Manningtree Standard — Jul 21, 2025
- Rear-end collision slows traffic on Route 6 in Harwich — Jul 10, 2026
- Traffic crash stalls traffic on Route 6 in Harwich — Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More audiology clinics in Harwich
Summary: Duncan Hearing Healthcare provides comprehensive hearing care services in Massachusetts, including hearing assessments, advanced hearing aid technology, tinnitus consultation, hearing aid repairs, earwax removal, and cognitive screening. They operate five offices across the South Coast, including locations in Fall River, Dartmouth, Hyannis, and nearby towns, with a central HQ in Fall River. While not listing Harwich explicitly, their multiple nearby Massachusetts locations serve Harwich-area residents seeking hearing care through a private, locally headquartered practice. Contact: multiple local phone numbers and the general email info@duncanhearing.com.
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