Harwich Port Community Health Center
Behavioral Health • Harwich, MA • Since 1987
About
Outer Cape Health Services (OCHS) is a nonprofit regional community health center with a main location in Harwich Port, MA. Founded in 1987, it operates seven offices across Cape Cod, including the Harwich Port site (HQ at 710 Route 28, Harwich Port, MA 02646). OCHS provides comprehensive primary and specialty care, behavioral health, pharmacy, WIC and nutrition services, insurance enrollment assistance, telehealth, pediatrics, women’s health, vision, sexual health (TNT), and other supportive services. They serve roughly 17,000 patients annually and emphasize affordable access with no one denied services due to inability to pay. OCHS is a 501(c)(3) nonprofit affiliated with Beth Israel Deaconess Medical Centers and collaborates with Cape Cod Healthcare and local community agencies.
Clinic Type
Behavioral Health
Address
710 Route 28 Harwich Port, MA 02646
Phone
508-432-1400
recruitment@outercape.org
Opening Hours
Mon-Fri 8am-5pm; Tue 8am-5pm; Wed 8am-5pm; Thu 9am-6pm; Sat Closed; Sun Closed
Telehealth
Available
Emergency Care
After-hours: emergencies call 911; Cape Cod Hospital address provided for reference
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the hours of operation?
Hours of operation are Monday–Friday 8am–5pm, with Thursday until 6pm; Saturday and Sunday are closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.7/5 stars (168 reviews)
- Leadstal: 3.8/5 stars (135 reviews)
Patients praise
- Some patients report compassionate, thorough, and quality clinical care from doctors and PAs
- Appreciation for specific, helpful staff members when reached directly
- Convenient location and availability of integrated services like in-house labs/pharmacy
Common complaints
- Significant difficulty reaching staff by phone and long wait times
- Poor follow-up regarding test results and referrals
- Reports of unhelpful or unprofessional administrative staff and poor management
- Issues with prescription management and pharmacy communication
- Employee reports of high turnover and staffing shortages impacting patient care
"The level of incompetence and poor management can't be over-stated - it is nearly impossible to reach someone within a half-hour wait time. Once you do connect with a person on the phone, they are most likely ill-suited for the job and/or have not received proper training."
— Birdeye review"Quality of care with Doc's, PA's etc is good. But what does that matter when a nurse calls you back regarding test results and I've called back 3X to return that call, even been escalated to "priority" and still no call back at all."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Outer Cape Health Services will move from Harwich, shrink office space — Jun 24, 2026
- Cape Cod medical care nonprofit for 10 towns moves toward telehealth — May 28, 2026
- OCHS to Move Harwich Clinic to Orleans - The Provincetown Independent — Jul 1, 2026
- Outer Cape Health Pulls Plug On Harwich Clinic, Squeezes Into Smaller — Jul 2, 2026
- OCHS Plans a Big Shift to Telehealth Care - The Provincetown Independent — Apr 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Harwich
Summary: Cape Cod Healthcare is a nonprofit health system serving Cape Cod, founded in 1916 and headquartered in Hyannis, MA. It operates two acute care hospitals, a Level III trauma center, homecare and hospice (VNA), seven urgent care centers, a primary and specialty care network, a skilled nursing/rehab facility, an assisted living facility, and extensive health services across the Cape. With over 600 physicians, 5,000+ employees, and 250+ volunteers, it provides imaging, heart and vascular care, surgical services, orthopedics, and urgent care, and supports multiple locations across 22 offices on Cape Cod. For inquiries, contact 508-771-1800.
Comparing your options?
See other behavioral health clinics in Harwich, or search the full directory by insurance, ratings, and more.