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About

Puzio Eye Care Associates, LLC is an optometry practice in East Harwich, MA offering general and comprehensive eye care, emergency eye care, optical services, and subspecialties including cataract, cornea, diabetic eye disease, pediatrics, refraction, and retina. The office is wheelchair accessible and provides care for adults and children, accepting Medicaid, Medicare, and private insurance.

Clinic Type

Optometry

Address

Puzio Eye Care Associates, LLC 119B Route 137 East Harwich, MA 02645

Phone

508-432-3444

Email

Lisa.DiBonaventura@mass.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency Eye Care YES

Services Offered

  • General / Comprehensive
  • Emergency Eye Care
  • Pediatrics
  • Refraction
  • Retina
  • Cataract
  • Cornea
  • Diabetic Eye Disease
  • Optical

Team

  • Matthew S. Puzio, O.D. — O.D.

Insurance & Payment

  • Medicaid (MassHealth)
  • Medicare
  • Private Insurance including BCBS
  • Tufts
  • Tufts Medicare Preferred
  • Harvard Pilgrim
  • United Healthcare
  • Aetna
  • Private Insurance including BCBS, Tufts, Tufts Medicare Preferred, Harvard Pilgrim, United Healthcare, Aetna

Languages Spoken

—

FAQs

What services are offered?

General / Comprehensive; Emergency Eye Care; Low Vision: NO; Optical; Subspecialties: Cataract, Cornea, Diabetic Eye Disease, Pediatrics, Refraction, Retina

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Leadstal (Outer Cape Health Services): 3.8 / 5
  • LocalityBiz (Harwich Health Center): 5 / 5 (Several individual 5-star ratings)
  • LocalityBiz (Outer Cape Health Services): Mixed (multiple 1-star and 5-star ratings)

Patients praise

  • Professional and compassionate individual providers (e.g., specific doctors and chiros)
  • Effective and high-quality clinical care when accessed
  • Helpful staff in person or when reachable directly
  • Successful patient outcomes for procedures like laser eye surgery (noted in related Focus-branded services)

Common complaints

  • Difficulty reaching staff by phone
  • Delays in administrative tasks such as medical referrals and insurance documentation processing
  • Lack of communication and follow-up regarding test results
  • Perceived lack of empathy or responsiveness to urgent patient concerns

"Quality of care with Doc's, PA's etc is good. But what does that matter when a nurse calls you back regarding test results and I've called back 3X... and still no call back at all."

— LocalityBiz user review

"It took more than six weeks for the GP to send the documents across... I felt like my concerns were brushed off... They need to overhaul the system and have someone in charge of paperwork."

— Harwich and Manningtree Standard news report

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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