Harwich Port Community Health Center - Outer Cape Health Services
Urgent Care • Harwich, MA • Since 1987
About
Outer Cape Health Services (OCHS) is a nonprofit community health center system serving the outer Cape towns of Harwich, Brewster, Chatham, Eastham, Wellfleet, Truro, Provincetown, and Orleans. Key details: - Locations: Three community health center sites in Provincetown, Wellfleet, and Harwich (HQ at 710 Route 28, Harwich Port, MA 02646) plus pharmacies in Provincetown and Wellfleet. Seven offices across Cape Cod (including Harwich Port, Provincetown, and Wellfleet). - Services: Primary and specialty medical care, behavioral health, pharmacy, WIC and nutrition, vision, women’s health, pediatrics, telehealth, recovery and support services, insurance enrollment assistance, Quest Diagnostics, and no one is denied access due to inability to pay. - Mission and community focus: Provides a full range of healthcare and supportive social services to nearly 17,000 patients annually with a commitment to accessibility and collaboration with local health systems and community partners. - Organization details: 501(c)(3) nonprofit; affiliated with Beth Israel Deaconess Medical Centers; privately owned; founded in 1987 (merger history from Health Associates of Provincetown and AIM Medical Center in Wellfleet). - Size and reach: One of the largest non-governmental employers in the area with many staff and a regional footprint on the Cape. If you’re looking for the Harwich Port location specifically, it is the Harwich Port HQ at 710 Route 28, Harwich Port, MA 02646, with patient services extending to the related Wellfleet and Provincetown sites. Contact numbers and direct patient inquiries can be directed through the main site or local offices.
Clinic Type
Urgent Care
Address
710 Route 28, Harwich Port, MA 02646
Phone
508-432-1400
recruitment@outercape.org
Opening Hours
Monday 8am–5pm; Tuesday 8am–5pm; Wednesday 8am–5pm; Thursday 9am–6pm; Friday 8am–5pm; Saturday Closed; Sunday Closed
Telehealth
Yes
Emergency Care
After-hours clinical advice via after-hours clinician answering service; Emergency: call 911
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What are the hours of operation?
Monday–Friday 8am–5pm; Saturday and Sunday Closed (with exceptions noted, e.g., July 3rd).
How can I reach the health center for appointments or referrals?
Appointment Scheduling & Referrals: 508-905-2888.
What is the after-hours guidance?
For after-hours clinical advice, call any of our sites and you will be transferred to our after-hours clinician answering service.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 3.7 out of 5 stars (168 reviews)
- Leadstal: 3.8 out of 5 stars (135 reviews (from Leadstal))
Patients praise
- High quality of care from clinical staff (doctors, PAs) when seen in person
- Appreciation for the cleanliness and physical facilities
- Positive experiences with specific in-house services like the pharmacy and lab/Quest diagnostics
- Friendly, helpful staff reported by some patients
Common complaints
- Extreme difficulty reaching the facility via phone (long wait times, unanswered calls)
- Inconsistent or poor administrative follow-up (dropped referrals, communication gaps)
- Canceled appointments with little notice
- Reports of rude or unhelpful staff interactions
"The level of incompetence and poor management can't be over-stated - it is nearly impossible to reach someone within a half-hour wait time. Once you do connect with a person on the phone, they are most likely ill-suited for the job and/or have not received proper training."
— Birdeye user review"Interviews with... patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"This place is significantly better the then old house they used to work out of. There's parking, there's the pharmacy and the lab. The staff is always friendly an helpful whether in person or on the phone. Very clean."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OCHS to Move Harwich Clinic to Orleans - The Provincetown Independent — Jul 1, 2026
- Outer Cape Health Services will move from Harwich, shrink office space — Jun 24, 2026
- Cape Cod medical care nonprofit for 10 towns moves toward telehealth — May 28, 2026
- Outer Cape Health Pulls Plug On Harwich Clinic, Squeezes Into Smaller — Jul 2, 2026
- OCHS Plans a Big Shift to Telehealth Care - The Provincetown Independent — Apr 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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