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Clinic Type

Addiction Recovery

Address

100 Plaistow Road, Haverhill, MA 01830

Phone

855-503-1533

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

  • Aetna
  • AmeriHealth
  • Anthem Blue Cross Blue Shield
  • Cigna
  • Blue Cross Blue Shield
  • CareFirst
  • Humana
  • Private (Any)
  • Medicaid
  • Medicare
  • IHS
  • Carelon
  • Blue Cross Blue Shield (BCBS)
  • Private Insurance

Languages Spoken

FAQs

What services are available at the facility?

The text references detox, stabilization, counseling, and medications for addiction treatment (MAT), along with trauma-informed care.

Is there on-site medication for addiction treatment?

Yes, the program offers on-site medications for addiction treatment (MAT).

Are there transportation or housing services?

Transportation assistance and housing services are mentioned to help reduce barriers.

What payment options are offered?

Income-based payment options are mentioned, but no specific methods are listed.

Are language services available?

Spanish and sign-language services expand access to care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • StartYourRecovery: 4.0 out of 5 stars (218 reviews)
  • Birdeye (Google): 4.8 out of 5 stars (13 reviews)
  • EveryPlace: 1 out of 5 stars

Patients praise

  • compassionate and professional clinical staff reported at some facilities
  • effective physical and addiction therapy programs
  • positive outcomes for some patients in sobriety and recovery
  • supportive peer relationships and recovery communities

Common complaints

  • reports of staffing shortages leading to delayed response times
  • concerns about cleanliness, pest issues, and unpleasant odors
  • allegations of medication errors and negligence
  • difficulties with management responsiveness and communication
  • unsafe discharge planning practices

"Meta treatment center Haverhill location was an amazing experience that lead me to sustain a sober lifestyle. All the staff was amazing including all of the case managers and therapists."

Birdeye User Review

"They responded to nurse call button about half the time and was told this is not a hospital, we'll get there when we can."

Patient family member review

"The nurse on the second floor night shift had decided that it was ok to give my mother 180mg worth of oxy at once. Which lead to them to calling an ambulance due to over dosing her."

Patient family member review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Haverhill, MA·Addiction Recovery

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Hillside Detox (Alcohol & Drug Detox at Hillside) is a privately held detox facility founded in 2023, based in Chestnut Hill, MA. It offers alcohol and drug detoxification with additional services like counseling, group therapy, and aftercare planning, emphasizing a holistic approach to recovery. The center employs about 13 staff and focuses on physical, emotional, and psychological support for detox and early recovery. It’s not specifically based in Haverhill, MA; its listed location is Chestnut Hill, MA, with a strong online presence and general recovery services. If you’re seeking detox services in Haverhill, you may want to verify whether Hillside accepts patients from Haverhill or has a nearby Massachusetts location.

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