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Clinic Type

Geriatric Mental Health

Address

76 Summer St, Haverhill, MA 01830

Phone

+1-855-490-4420

Email

website-accessibility@acadiahealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Geriatric mental health inpatient treatment
  • Inpatient treatment for mental health disorders
  • Co-occurring addiction treatment
  • Age-appropriate inpatient unit for senior adults
  • Group therapy
  • Medication management
  • Cognitive assessments
  • Functional assessments
  • Recreation-based therapy
  • Sensory room in each unit
  • On-site pharmacy
  • Secure courtyard for outdoor therapy

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye: 2.2/5 stars (97 reviews)

Patients praise

  • Some positive experiences with specific doctors or clinicians
  • Availability of outdoor time and some facilities like sensory rooms
  • Some staff members demonstrate care for patients

Common complaints

  • Inadequate communication and lack of follow-up after discharge
  • Concerns regarding medication management and changes
  • Reports of poor sanitation and facility environment
  • Perceived dismissiveness or lack of attentiveness from clinical staff/doctors
  • Staffing and programming cuts under current ownership
  • Disputes over billing and debt collection practices

"I have left multiple messages for Doctor Kagen to try & get help refilling my prescriptions & have never heard back... I am now more at risk of heart attack or stroke & didn’t expect to be stonewalled after such a transformative experience."

LocalityBiz review

"DOES NOT CARE ABOUT THEIR PATIENTS, shame on all of their staff. I genuinely considered my time there absolutely horrible."

Reddit user review

"Terrible staffing And programming cuts since Acadia has taken over. Quality has taken a nose dive while staff and patient safety has not been a priority."

Glassdoor employee review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More geriatric mental health clinics in Haverhill

Haverhill, MA·Geriatric Mental Health

Haverhill Pavilion Behavioral Health is an inpatient psychiatric facility in Haverhill, MA, offering 71-bed inpatient treatment for adults and older adults (over 19). It provides comprehensive mental health services, focusing on inpatient care for adults and older adults with mental health concerns. The hospital is headquartered at 76 Summer St, Haverhill, MA 01830, employs about 47 staff, and serves the local area with inpatient psychiatric treatment. If you’re specifically seeking an Older Adult Inpatient Treatment Program, this facility provides inpatient services for adults and older adults in need of acute mental health care.

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Haverhill, MA·Geriatric Mental Health

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