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About

Haverhill Family Office, LLC is a private primary care practice based in Haverhill, Massachusetts, founded in 2010. They offer same-day visits (in-person or telehealth) and accept nearly all insurance plans, including Medicare and MassHealth. The practice serves families in Haverhill and surrounding areas (Methuen, Andover, Lawrence, Salem) and partners with nursing homes to provide care. Current staffing is very lean (1 employee listed), but the clinic emphasizes medical excellence and accessibility. Web metrics show modest monthly visits with a low bounce rate, and services align with internal medicine, family medicine, and general primary care, including medical exams and telehealth. Contact: 978-521-6555 or 978-521-1236.

Clinic Type

Internal Medicine

Address

62 Brown St, Suite 502, Haverhill, MA 01830

Phone

978-521-6555

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (Doxy.me link in extras)

Emergency Care

Many emergency room visits can be avoided; primary care provider can help assess urgency and place for treatment

Services Offered

  • Internal Medicine
  • Family Medicine
  • Primary Care
  • Geriatric care
  • Psychiatric care (via NP/APRNs)

Technology & Equipment

  • Stethoscope
  • ECG/Elecrocardiogram
  • Heights/Height meter
  • Online patient portal
  • Telehealth (Doxy.me)

Team

  • Shiao-Ang Shih, MD — MD, Internal Medicine
  • Marie Anderson, APRN — APRN
  • Krystal Peirce, FNP — FNP
  • Brian Fellows, NP, APRN — NP, APRN

Insurance & Payment

  • Medicare
  • MassHealth Medicaid
  • almost all insurance plans

We accept almost all insurance plans including Medicare & MassHealth Medicaid

Weave Bill Pay (online payment), in-person payment, online appointment scheduling, Weave Bill Pay (Pay My Bill), Insurance, Cash, Credit/Debit (implied by bill pay)

Languages Spoken

  • English

Pricing

  • No cost to schedule appointment

Current Offers

Accepting new patients — null

FAQs

Is there same-day appointment availability?

Unlike other healthcare clinics that make you wait weeks or months for an appointment, we are able to offer same day visits in-person or via telehealth.

Do you offer annual physicals and are they covered by insurance?

Stay healthy by getting your annual physical exam once a year. Always 100% covered by insurance.

What special services do you provide?

We offer chronic care management and remote patient monitoring; Civil Surgeon services for immigration exams (I-693).

How can I schedule an appointment?

Call or Text 978-521-6555 or click the button to book online.

Where is the clinic located?

62 Brown St, Suite 502, Haverhill, MA 01830

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz: Ranges from 1 to 5 stars across various platforms (Total count not explicitly aggregated but includes multiple negative and positive entries)

Patients praise

  • Some patients describe the doctor as a wonderful person
  • Reports of friendly, calm, and informative appointment experiences for some patients
  • Claims of professional and courteous care by some families

Common complaints

  • Reports of unprofessionalism and rudeness from the physician and staff
  • Complaints regarding office disorganization, including prescription management issues and sending prescriptions to the wrong pharmacy
  • Issues with long wait times for scheduled appointments
  • Concerns about high costs for short wellness visits

"They make mistakes constantly and then blame the patient. I have both CVS and walgreens agreeing they are one of the worst practices to deal with. ... Condescending, rude, ignorant, negligent, disconnected entirely with my health needs."

LocalityBiz User Review

"Everything about my appointment went great - the staff, the Doctor, the examination. My experience was friendly and calm, while being focused and informative."

Zocdoc User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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