Pediatrics | Anna Jaques Hospital
Pediatrics • Haverhill, MA • Multiple (Birth Center & Neonatal Care Center; Children’s Health Care – Haverhill; Children’s Health Care – Newburyport; Riverside Pediatrics) locations
About
Summary: Anna Jaques Hospital, a nonprofit community hospital headquartered in Newburyport, MA, serves the Merrimack Valley, North Shore, and Southern New Hampshire, including pediatric care through its Neonatal Care Center. The hospital offers comprehensive services across departments such as general surgery, orthopedics, women’s health, and neonatal care, with a focus on high-quality care at lower cost and strong ties to BIDMC for clinical affiliation. It emphasizes patient satisfaction and provides classes and support groups. The facility operates as a private nonprofit with about 320 employees and annual revenue around $10M. Address: 25 Highland Ave, Newburyport, MA 01950. While primarily based in Massachusetts, it serves nearby New Hampshire communities and maintains a presence in the region. For pediatric-specific programs, contact the Neonatal Care Center or the hospital directly. Contact: 978-463-1000.
Clinic Type
Pediatrics
Address
Birth Center & Neonatal Care Center, 25 Highland Avenue, Newburyport, MA 01950
Phone
978-463-1060 (Birth Center & Neonatal Care Center)
billing@ajh.org
Opening Hours
24/7 emergency care; general pediatric services available (not explicitly stated hours)
Emergency Care
Yes (Emergency Care 24/7)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What types of pediatric services are available?
Emergency care, laboratory services, newborn care, pediatric and adolescent psychiatry, radiology services, and sports medicine.
How can Anna Jaques coordinate advanced care or transfers for my child?
If more advanced care is needed, Anna Jaques works with Beth Israel Deaconess Medical Center (BIDMC) in Boston to transfer patients from the Emergency Department by ambulance or MedFlight helicopter and to refer for advanced services in non-emergency situations.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News & World Report (Pediatrician specific): 4 out of 5 stars (41 reviews)
- MedicalRecords.com: 3.1 out of 5 stars (83 reviews)
Patients praise
- Professional, compassionate, and warm medical staff and nurses
- Strongly positive experiences reported for labor and delivery services
- Patients generally appreciate clear communication from doctors and nurses when engaged
- Willingness among a majority of patients to recommend the hospital to others
Common complaints
- Long wait times for appointments or services
- Poor administrative and customer service experiences regarding scheduling
- Concerns regarding communication responsiveness when help is requested
- Occasional complaints regarding facility cleanliness
"The doctors, nurses, specialists, and staff were incredible every step of the way. I will definitely be back for the next baby!"
— Patient review on MedicalRecords.com"Switched to Dr. Ray for my PCP and called for the first time and spent 20min on hold before speaking to receptionist who then told me it would be 5 months before I could be seen as a first time patient."
— LocalityBiz customer reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Aline C. (DesAutels) Dodier Obituary | E V Jutras & Sons Funeral Home | 2025 — Sep 27, 2025
- Anna Jaques welcomes future health care professionals | Local News | newburyportnews.com — May 10, 2026
- Anna Jaques Hospital Honors its Aid Association - WHAVWHAV — Jun 30, 2026
- Anna Jaques receives A from watchdog group | Local News | newburyportnews.com — Nov 14, 2025
- Anna Jaques Hospital announces first 2026 baby | Local News | newburyportnews.com — Jan 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Haverhill
Summary: Children's HealthCare Massachusetts operates pediatric care services with multiple Newburyport-area offices and does not list a dedicated Haverhill location. Their sites are focused in Newburyport, MA (HQ at 257 Low St, Ste A) and offer pediatric primary care from birth to young adulthood. There is no explicit Haverhill office listed in their current details. If you need an appointment or confirmation of a Haverhill presence, contact their main numbers or visit the website for the latest office locations.
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