Haverhill Pavilion: Inpatient Mental Health Treatment Center
Psychiatry • Haverhill, MA
About
Haverhill Pavilion Behavioral Health is a public inpatient mental health facility in Haverhill, MA. It operates a 71-bed inpatient program for adults (age 19+) and older adults, providing comprehensive psychiatric treatment. The hospital is headquartered at 76 Summer St, Haverhill, and employs about 47 staff. Key details: industry is Mental Health Care; NAICS 6222/62221; SIC 80/806; main contact line is 855-490-4420. Website: haverhillpavilion.com. The center focuses on inpatient psychiatric care for adults and older adults in the Haverhill area.
Clinic Type
Psychiatry
Address
Haverhill Pavilion Behavioral Health Hospital, Haverhill, MA
Phone
+1-855-490-4420
website-accessibility@acadiahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.2 stars (97 reviews)
Patients praise
- Some patients reported positive, transformative experiences with treatment and stabilization.
- Commendation for specific clinical staff members, doctors, and social workers.
- Appreciation for amenities such as outdoor time/courtyard access.
Common complaints
- Concerns regarding follow-up care and communication after discharge, including issues with prescription refills and billing.
- Reports of poor patient-provider communication, including complaints that doctors did not listen to patients or properly diagnose them.
- Instances of dissatisfaction with discharge timing, with some alleging early release due to insurance issues.
- Criticism of facility cleanliness and the quality of the therapeutic milieu/program offerings.
"I have left multiple messages for Doctor Kagen to try & get help refilling my prescriptions & have never heard back even if the answer is no... I am now more at risk of heart attack or stroke & didn’t expect to be stonewalled after such a transformative experience."
— LocalityBiz reviewer"If I could give zero stars I would, Had Dr lipin assigned to me during my stay and he used his ego to make decisions about my placement instead of listening to me and the other medical professionals on staff... Horrible sanitation, would never send someone I love to this facility"
— LocalityBiz reviewer"I've been a patient here twice and I was always treated well, and I always left feeling much better than when I first arrived."
— USCompanies.net reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nearly 1,200 sign petition to stop treatment center from opening | Local News | hgazette.com — Nov 6, 2025
- Planned Riverbend Bradford Group Home Schedules Sunday Open House to Allay Concerns - WHAVWHAV — Nov 15, 2025
- Petition · Stop Riverbend House from coming into our neighborhood — 11 Kingsbury Ave - Haverhill, United States · Change.org — Oct 22, 2025
- Outpatient Health Program Wins Approval to Open at Former Bike Shop - WHAVWHAV — May 27, 2026
- Nearly 1,200 sign petition to stop treatment center from opening | Northeast Massachusetts — Nov 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
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