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Clinic Type

Surgery

Address

600 Primrose Street, Haverhill, MA 01830

Phone

978-373-4400

Email

billing@ajh.org

Opening Hours

Sunday Closed; Monday 8:00 am – 4:30 pm; Tuesday 8:00 am – 4:30 pm; Wednesday 8:00 am – 4:30 pm; Thursday 8:00 am – 4:30 pm; Friday 8:00 am – 4:30 pm; Saturday Closed

Services Offered

  • Breast Health
  • Gynecology
  • Primary Care
  • Pediatrics
  • Laboratory
  • Breast Health Center (Gerrish)
  • Seacoast Surgery
  • Women’s Health Care

Technology & Equipment

  • State-of-the-art medical services
  • Surgery
  • Primary and specialty care

Insurance & Payment

Bill Pay

Languages Spoken

FAQs

What are the hours of operation?

Sunday Closed; Monday–Thursday 8:00 am – 4:30 pm; Friday–Saturday Closed (Lunch 12:30–1:00 pm)

Awards & Accreditations

  • Awards & Accreditation – Anna Jaques Hospital (as part of system)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google reviews): 4.7/5 (1,280)
  • Google My Business: 1.8/5 (5)
  • Yelp (Pentucket Medical): 1.4/5 (40)

Patients praise

  • Convenient location and accessible facilities
  • Professional and caring demeanor from specific providers
  • Helpful staff experiences reported by some patients

Common complaints

  • Scheduling difficulties and appointment overbooking
  • Rudeness and lack of professionalism among office staff
  • Perceived negligence or lack of focus on patient health needs
  • Long wait times

"They regularly overbook and waste their patients time. It is very reasonable to expect to be seen at your appointment time, otherwise what is the point of making an appointment?"

LocalityBiz review of Haverhill Family Office

"Every single employee is rude & miserable. if you work in a hospital, you’re dealing with clients that are in PAIN or uncomfortable Or DON’T FEEL GOOD so have some kindness, or don’t work in a hospital / doctor’s office."

Vaportown review of Steward Primary Care of Haverhill

"Haverhill Family Office is a very professional and courteous family care PCP provider. My entire family of 5 goes here and are always given the quality of care that we deserve."

Haverhill Family Medical website testimonials

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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