First Care Clinic: Main Home
Critical Care Medicine • Hays, KS
About
First Care Clinic (Hays, Kansas) - What it is: A nonprofit, Federally Qualified Health Center serving patients of all ages with medical care, express care, pharmacy, women’s health, dental, and behavioral health under one roof. They offer services regardless of ability to pay, with most major insurances accepted and a sliding fee scale for those who qualify. - Location: Headquarters and multiple offices in Hays, Kansas (4 total locations on or near 105 W 13th St, Hays 67601). - People & structure: Private 501(c)(3) nonprofit with about 10 employees; leadership includes CEO Eric Flax, Director of Pharmacy Tamara Zimmerman, and CFO Kara Denton. - Access & affordability: Sliding fee scale; accepts most major insurances. - Online presence: Official site is firstcareclinic.com; notable web metrics show steady traffic (~3.7k monthly visitors) and low bounce rate. - Notable services: Family medical care, mental health services, and general dentistry all in one location. If you’re looking for the main home/base, the HQ address is 105 W 13th St, Hays, KS 67601.
Clinic Type
Critical Care Medicine
Address
Hays, Kansas (serving the area)
Phone
785-621-4990
Email@email.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
—
We accept all major insurances, and services are provided on a sliding fee scale for those who qualify.
Credit Card, Cash, Insurance
Languages Spoken
Current Offers
New Patient Offer
FAQs
What services are offered?
Family planning, well child, chronic disease management, physicals, preventative dental care, behavioral health, nutrition counseling, psychiatry, substance abuse services, and urgent care basics.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- HelpConnectUsa: 4.1/5 (229)
- Birdeye: 3.6/5 (5)
Patients praise
- friendly, kind, and professional staff and providers
- holistic approach to integrative healthcare (medical, mental health, dentistry under one roof)
- seamless and efficient appointment processes and check-ins
- welcoming, hometown atmosphere
- convenience of Express Care and on-site pharmacy
Common complaints
- billing and administrative errors (e.g., receiving repeated bills after payment)
- unpleasant or inconsistent experiences with specific providers
- frustration with office policies regarding children in exam rooms
"Everyone is very kind, pleasant, welcoming, and takes the time to know you better! It is a wonderful addition to the Hays community."
— First Care Clinic website testimonials"I’ve had pleasant experiences with Dr. Knapp before but the most recent experience really put me off. Canceled all of my future appointments and had them take me off of the patient list."
— Birdeye review"The billing office is doing terrible job. I paid my bill and they keep sending me the bill. I left VoiceMessage with them twice they never call me."
— uscompanies.net reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] First Care Clinic, Inc. – Hays, Kansas — Jun 3, 2026
- First Care Clinic INC - Philanthropy.org — Jul 4, 2026
- Sydni Niernberger, APRN - Nurse Practitioner - First Care Clinic — Aug 13, 2025
- Marie Haycook, APRN - Nurse Practitioner - First Care Clinic — Jun 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More critical care medicine clinics in Hays
Summary: Hays Medical Center Foundation is a private, non-profit organization based in Hays, Kansas, that supports HaysMed through fundraising and programs to ensure quality healthcare for western Kansas. The foundation operates with a small team, maintains an active status, and focuses on grants and scholarship opportunities tied to the medical center. It has a modest web presence (about 4,364 monthly visits) and links to its LinkedIn page. Key contact: 785-623-2350.
HaysMed in Hays, KS offers Emergency & Convenient Care (Urgent Care) as part of its rural hospital services. Highlights: - Nonprofit, private tertiary care center focused on “To Help People Be Healthy” and aiming to be the best rural Mayo-style tertiary center. - Located in Hays, Kansas with multiple offices (HQ and facilities on Canterbury Dr). - Provides urgent care alongside other specialized healthcare services as a leading rural health hospital in Western Kansas. - Key contact: info@haysmed.com; main phone numbers: 785-261-7065, 855-429-7633, (785) 623-5863.
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