Hays Medical Center - Providence Directory
Diagnostic Imaging • Hays, KS
Clinic Type
Diagnostic Imaging
Address
2220 Canterbury Dr, Hays, KS 67601
Phone
785-623-5000
PHPPRcontactus@providence.org
Opening Hours
Office Hours Not Available
Services Offered
Insurance & Payment
Not specified in extracted text
Not specified in extracted text
Languages Spoken
FAQs
This location is not currently accepting new patients. Please call 785-623-5000 for next availability.
Not currently accepting new patients; call for next availability.
Office Hours
Office Hours Not Available
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.2/5 stars (411 reviews)
- Centers for Medicare & Medicaid Services (CMS) data: 3/5 (summary star rating) (788 surveys (HCAHPS))
- MedicalRecords.com: 2.6/5 (5 reviews)
Patients praise
- Many patients report positive experiences with individual doctors, nurses, and medical professionals
- Staff praised for their knowledge, genuine care, and dedication
- Some patients appreciate the cleanliness of the facilities and the explanations provided during their care
- High percentage of patients (89%) willing to recommend the hospital according to some reports
Common complaints
- Concerns about administrative leadership and management decisions
- Reports of high staff turnover and reliance on traveling nurses
- Frustration regarding lack of transparency and communication about provider departures
- Patient reports of fragmented care and issues with staff responsiveness
- Isolated allegations regarding medical care quality and facility procedures
"Great staff providing amazing medical care to the region. Grateful for their service and dedication to our community."
— Yelp user review"The leadership is not going in the right direction, and I don’t know if it’s one person to blame or multiple people, but there is a huge issue and it needs to be handled."
— Local community member quote (KWCH News)"I will never again allow my mother to be taken to Hays med. Not once has she ever been discharged without being sent out with one or more health problems only to have to return again."
— MedicalRecords.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] EMS Region 3 (South Central Kansas) - Facility Name — Jul 17, 2025
- Cedarview Health LLC - Providence Directory — Mar 10, 2026
- HaysMed - KS - Hospital Safety Grade — May 6, 2026
- Tracy D Hays, MD - Providence Directory — Jul 18, 2025
- Hays Medical Center Is Nationally Recognized For Its Commitment To Providing High-Quality Cardiovascular Care - HaysMed — Jul 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
More diagnostic imaging clinics in Hays
Summary: HaysMed Imaging Center in Hays, KS is part of Hays Medical Center, a private, nonprofit tertiary care hospital in western Kansas. The center operates within HaysMed’s network of 5 US locations and focuses on specialized imaging services as part of the region’s only tertiary-level care offerings. HaysMed’s mission is “To Help People Be Healthy,” with a goal to be the best tertiary care center in rural America. The hospital employs about 250 staff and is headquartered at 2220 Canterbury Dr, Hays, KS 67601. Contact: info@haysmed.com; main phone: 785-261-7065.
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