Internal Medicine | HaysMed | Hays, KS
Geriatric Medicine • Hays, KS
About
Hays Medical Center (HaysMed) is a private, nonprofit hospital based in Hays, Kansas, serving as a leading rural tertiary care provider in western Kansas. Key points: - Type and mission: Nonprofit hospital formed by a 1991 merger; core purpose “To Help People Be Healthy” and a vision to be the best tertiary care center in rural America. - Services and scope: Provides tertiary-level medical services for the region; part of a broader rural health network with specialized healthcare services. - Location and reach: Headquarters and multiple offices in Hays, Kansas, United States (5 listed locations); presence primarily in the US with a single overseas mention in the data. - Size and operation: About 250 employees (up ~5.2% YoY); annual revenue around $1.1M (note: local context may reflect adjusted figures). - Contact and references: Website haysmed.com; phone numbers and email available for inquiries; LinkedIn presence. If you’re specifically searching for Internal Medicine at HaysMed in Hays, KS, this page indicates HaysMed functions as a regional tertiary care center and may house internal medicine services within its medical departments, but does not enumerate internal medicine-specific programs or physicians. For precise internal medicine physicians, clinics, or hospitalist services, checking the HaysMed website’s Medical Services or contacting their main line would provide current physician rosters and department details.
Clinic Type
Geriatric Medicine
Address
Hays Medical Center, 2214 Canterbury Drive, Suite 202, Hays, KS 67601
Phone
785-623-2312
resume@haysmed.com
Opening Hours
Nurse Hotline: M-F 4:30PM – 8AM, Weekends & Holidays 24 hrs
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the hours for the nurse hotline?
M-F 4:30PM – 8AM Weekends & Holidays 24 hrs
Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google): 4.2/5 (411 reviews)
- Vitals (Dr. Randy Cook, Internal Medicine): 5.0/5 (2 ratings)
- US News & World Report: 89% recommendation rate
Patients praise
- general appreciation for the knowledge and care provided by doctors and nursing staff
- patients often report that facilities and rooms are kept clean
- high percentage (approx 89%) of patients willing to recommend the hospital to others
- some specific medical teams (e.g., heart institute) noted for exceptional service
Common complaints
- reports of poor responsiveness from staff when help is requested
- concerns regarding communication about care, medication side effects, or discharge planning
- individual patient reports of feeling mistreated or neglected during emergency visits
"I can’t say enough great things about all the staff we have encountered each time. The knowledge of ALL medical professionals and their genuine care is so appreciated."
— Birdeye user review"Patients often don't receive help when they request it; Staff doesn't respond quickly when patients need help."
— HospitalStats.org analysis of patient ratingsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Shanon L. Custer, MD - Internal Medicine Physician in Hays, KS — May 14, 2026
- HaysMed Welcomes Kelly Moeder, MD, to Family Medicine and Sports Medicine Teams - HaysMed — Nov 7, 2025
- HaysMed Welcomes Interventional Pulmonologist Don Wynn, MD - HaysMed — Aug 7, 2025
- HaysMed Multispecialty Clinic in Great Bend: New Location, Same Trusted Care - HaysMed — Jan 6, 2026
- HaysMed welcomes doctor to Family Medicine, Sports Medicine teams — Nov 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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