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About

Hays Medical Center (HaysMed) is a private, nonprofit hospital based in Hays, Kansas, serving as a leading rural tertiary care provider in western Kansas. Key points: - Type and mission: Nonprofit hospital formed by a 1991 merger; core purpose “To Help People Be Healthy” and a vision to be the best tertiary care center in rural America. - Services and scope: Provides tertiary-level medical services for the region; part of a broader rural health network with specialized healthcare services. - Location and reach: Headquarters and multiple offices in Hays, Kansas, United States (5 listed locations); presence primarily in the US with a single overseas mention in the data. - Size and operation: About 250 employees (up ~5.2% YoY); annual revenue around $1.1M (note: local context may reflect adjusted figures). - Contact and references: Website haysmed.com; phone numbers and email available for inquiries; LinkedIn presence. If you’re specifically searching for Internal Medicine at HaysMed in Hays, KS, this page indicates HaysMed functions as a regional tertiary care center and may house internal medicine services within its medical departments, but does not enumerate internal medicine-specific programs or physicians. For precise internal medicine physicians, clinics, or hospitalist services, checking the HaysMed website’s Medical Services or contacting their main line would provide current physician rosters and department details.

Clinic Type

Geriatric Medicine

Address

Hays Medical Center, 2214 Canterbury Drive, Suite 202, Hays, KS 67601

Phone

785-623-2312

Email

resume@haysmed.com

Opening Hours

Nurse Hotline: M-F 4:30PM – 8AM, Weekends & Holidays 24 hrs

Services Offered

  • Internal Medicine

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the hours for the nurse hotline?

M-F 4:30PM – 8AM Weekends & Holidays 24 hrs

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google): 4.2/5 (411 reviews)
  • Vitals (Dr. Randy Cook, Internal Medicine): 5.0/5 (2 ratings)
  • US News & World Report: 89% recommendation rate

Patients praise

  • general appreciation for the knowledge and care provided by doctors and nursing staff
  • patients often report that facilities and rooms are kept clean
  • high percentage (approx 89%) of patients willing to recommend the hospital to others
  • some specific medical teams (e.g., heart institute) noted for exceptional service

Common complaints

  • reports of poor responsiveness from staff when help is requested
  • concerns regarding communication about care, medication side effects, or discharge planning
  • individual patient reports of feeling mistreated or neglected during emergency visits

"I can’t say enough great things about all the staff we have encountered each time. The knowledge of ALL medical professionals and their genuine care is so appreciated."

Birdeye user review

"Patients often don't receive help when they request it; Staff doesn't respond quickly when patients need help."

HospitalStats.org analysis of patient ratings

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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