Internal Medicine | HaysMed | Hays, KS
Hospital Medicine • Hays, KS
About
Hays Medical Center (HaysMed) is a nonprofit, private hospital based in Hays, Kansas, and the region’s only tertiary care center in rural western Kansas. Formed in 1991 from a merger of two religiously affiliated facilities, it aims to “To Help People Be Healthy” and to be the best tertiary care center in rural America. It operates around 250 staff (up ~5% YoY) and serves as a key healthcare provider in the area, with multiple US locations and a focus on specialized services within Hospitals and Health Care. If you’re specifically seeking Internal Medicine at HaysMed: the page confirms HaysMed as a major regional hospital offering tertiary care, but does not provide explicit details about an Internal Medicine department or physicians. For precise internal medicine providers, consider contacting HaysMed directly at 785-261-7065 or info@haysmed.com or visiting their site for the Internal Medicine or physician directory.
Clinic Type
Hospital Medicine
Address
2214 Canterbury Drive, Suite 202, Hays, KS 67601
Phone
785-623-2312
resume@haysmed.com
Opening Hours
M-F 4:30PM – 8AM Weekends & Holidays 24 hrs
Emergency Care
Emergency care available
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Internal Medicine
Comprehensive, patient-focused care for adults.
Request an Appointment
The page references a mechanism to request an appointment (see 'Request an Appointment' on site).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate of Google reviews): 4.2 stars out of 5 (411 reviews)
- Vitals (for Dr. Randy A. Cook, Internal Medicine): 5.0 stars out of 5 (2 ratings)
Patients praise
- Many patients report high satisfaction with the knowledge and care provided by medical professionals
- Praise for clean facilities and well-maintained environments
- General appreciation for doctors and nurses who communicate effectively and compassionately
- Positive experiences noted in specialized units like acute rehabilitation and heart care
Common complaints
- Reports of unresponsiveness or slow staff response times when patients request help
- Instances of perceived poor communication or mistreatment in specific hospital scenarios
"I can’t say enough great things about all the staff we have encountered each time. The knowledge of ALL medical professionals and their genuine care is so appreciated."
— Patient review on Birdeye"Iv never been so mistreated in my life... they kept me 5 hours while I was in active pain... they did no new scans."
— Patient complaint on BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Shanon L. Custer, MD - Internal Medicine Physician in Hays, KS — May 14, 2026
- HaysMed Welcomes Kelly Moeder, MD, to Family Medicine and Sports Medicine Teams - HaysMed — Nov 7, 2025
- HaysMed Welcomes Interventional Pulmonologist Don Wynn, MD - HaysMed — Aug 7, 2025
- HaysMed Multispecialty Clinic in Great Bend: New Location, Same Trusted Care - HaysMed — Jan 6, 2026
- HaysMed welcomes doctor to Family Medicine, Sports Medicine teams — Nov 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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