Internal Medicine | HaysMed | Hays, KS
Internal Medicine • Hays, KS
About
Hays Medical Center (HaysMed) is a nonprofit, private hospital based in Hays, Kansas, and the region’s only tertiary care center in rural western Kansas. Formed in 1991 from a merger of two religiously affiliated facilities, it aims to “To Help People Be Healthy” and to be the best tertiary care center in rural America. It operates around 250 staff (up ~5% YoY) and serves as a key healthcare provider in the area, with multiple US locations and a focus on specialized services within Hospitals and Health Care. If you’re specifically seeking Internal Medicine at HaysMed: the page confirms HaysMed as a major regional hospital offering tertiary care, but does not provide explicit details about an Internal Medicine department or physicians. For precise internal medicine providers, consider contacting HaysMed directly at 785-261-7065 or info@haysmed.com or visiting their site for the Internal Medicine or physician directory.
Clinic Type
Internal Medicine
Address
Hays Medical Center, 2214 Canterbury Drive, Suite 202, Hays, KS 67601
Phone
785-623-2312
resume@haysmed.com
Opening Hours
Nurse Hotline: M-F 4:30PM – 8AM Weekends & Holidays 24 hrs
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
How do I request an appointment?
Use the “Request an Appointment” option on the HaysMed website or contact the office to schedule.
What are the clinic hours?
Convenient care and nurse hotline details are provided; the nurse hotline is M-F 4:30PM – 8AM, Weekends & Holidays 24 hrs.
Where is the Internal Medicine clinic located?
Hays Medical Center, 2214 Canterbury Drive, Suite 202, Hays, KS 67601.
Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 4.2 out of 5 stars (based on 411 reviews) (411 reviews)
- U.S. Centers for Medicare & Medicaid Services (CMS): 3 out of 5 stars (overall hospital rating) (788 completed surveys (HCAHPS))
- U.S. News & World Report: 4 out of 5 (patient experience score) (N/A)
Patients praise
- Some patients report positive experiences with knowledgeable and caring medical professionals
- Instances of efficient, pleasant, and quick service in specific departments
- General appreciation for the availability of specialized care in the region
Common complaints
- Concerns regarding physician turnover and continuity of care
- Complaints about billing inaccuracies, older/paid bills being re-billed, and unsubmitted insurance claims
- Reports of poor communication, dismissiveness, or rude behavior by some staff members
- Frustration with perceived lack of transparency regarding hospital changes
- Concerns about operational issues, such as inflexible hours at walk-in clinics and perceived lack of staff support
"This is a close-knit community. They like to see the same person every time. They don’t like to have a different doctor each time... It’s just that rapport you have and they know where you’ve been."
— Jodie Wear-Leiker (patient) via KWCH"I have so much trust in them..."
— Patient testimonial via KSNSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Shanon L. Custer, MD - Internal Medicine Physician in Hays, KS — May 14, 2026
- HaysMed Welcomes Kelly Moeder, MD, to Family Medicine and Sports Medicine Teams - HaysMed — Nov 7, 2025
- HaysMed Welcomes Interventional Pulmonologist Don Wynn, MD - HaysMed — Aug 7, 2025
- HaysMed Multispecialty Clinic in Great Bend: New Location, Same Trusted Care - HaysMed — Jan 6, 2026
- HaysMed welcomes doctor to Family Medicine, Sports Medicine teams — Nov 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Hays
Summary: The Chamber in Hays, Kansas is a nonprofit business-support organization (founded 1917) based in Hays, KS. It focuses on local advocacy, childcare referrals and champions, and serves the business community with services under the “Chamber in Hays, Kansas” umbrella. It has 3 employees and is led by Vice President of Membership Leigh Purdy. The chamber operates as a nonprofit within the business consulting/services sector, supporting childcare and related initiatives in the Hays area. Contact: hayscc@hayschamber.com, 785-628-8201.
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