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Orthopedic Institute - Hays, KS - HaysMed

Orthopedics • Hays, KS • 3 (Bickle/Eagle Health Complex, 2220 Canterbury, 3216 Vine) locations

About

Orthopedic Institute - HaysMed (Hays Medical Center) in Hays, KS - What it is: A nonprofit, private hospital system and the region’s leading provider of tertiary-level orthopedic and sports medicine care in rural western Kansas. - Focus: Orthopedic services and sports medicine through HaysMed Orthopedic Institute; expanded team and initiatives include new orthopedic surgeon additions and orthopedic discharge planning support. - Location: Headquartered in Hays, Kansas, with multiple offices in the area (HQ at 2220 Canterbury Dr, Hays, KS 67601; additional facility at 2500 Canterbury Dr, Hays, KS 67601). - Notable: The center operates under a mission to “Help People Be Healthy” and aims to be the best tertiary care center in rural America. It is a nonprofit, private hospital with about 250 staff and regional specialty services. If you’re looking for specific orthopedic services, physicians, or appointment details at HaysMed Orthopedic Institute, I can pull out the latest providers and contact options.

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Clinic Type

Orthopedics

Address

Bickle/Eagle Health Complex 2500 Canterbury Drive, Suite 112 Hays, KS; 2220 Canterbury Hays, KS 67601; 3216 Vine, Suite 20 Hays, KS 67601

Phone

785-261-7599

Email

resume@haysmed.com

Opening Hours

M-F 4:30PM – 8AM Weekends & Holidays 24 hrs

Website

https://www.haysmed.com/services/orthopedics/

Services Offered

orthopedics
surgical and non-surgical orthopedic care
sports medicine
trauma care
rehabilitative therapy
spine surgery

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 3.6 out of 5 stars (24 reviews)

Patients praise

Professional and knowledgeable staff
Efficient and timely medical care for some patients
Thorough and caring physician interactions

Common complaints

Billing issues following system updates including receiving old or already-paid bills
Patient concern regarding the departure of established physicians and continuity of care
Broader institutional controversies regarding staff treatment, physician burnout, and financial management at the parent hospital (HaysMed)

"This is a well run medical facility. Everyone I dealt with seems to know their jobs quite well. I was seen in a reasonable amount of time. The doctor and nurses answered all of my questions."

— Patient review on Birdeye

"Dr Cheema is awesome... He truly cares about his patients and I highly recommend him."

— Patient review on Birdeye

"Some HaysMed customers have reported receiving old or paid bills after a recent change in the HaysMed billing system."

— Hays Post report on billing complaints

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].