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About

Summary: Hays Medical Center (HaysMed) is a nonprofit, private hospital system headquartered in Hays, Kansas, serving Western Kansas. It offers tertiary-level (specialized) care and operates as the region’s key provider for advanced medical services, including women’s health and DeBakey heart institute offerings. The organization emphasizes a mission to “To Help People Be Healthy” and aims to be the best tertiary care center in rural America. It employs about 250 staff and has an annual revenue around $1.1M. The center is part of a broader rural health network with five U.S. locations associated with Hays, Kansas. If your focus is Western Kansas urology, HaysMed is the primary regional hospital providing specialized tertiary care, and it may be the relevant local facility to contact for urological services. For direct referrals or specific urology services, consider reaching out via info@haysmed.com or phone numbers provided.

Clinic Type

Urology

Address

Hays Medical Center 2214 Canterbury Drive, Suite 308; 2220 Canterbury, Hays, KS 67601

Phone

785-628-6014

Email

resume@haysmed.com

Opening Hours

M-F 4:30PM – 8AM Weekends & Holidays 24 hrs

Emergency Care

Emergency care available at HaysMed; Nurse Hotline indicates 24/7 support

Services Offered

  • urology
  • specialized urology care

Insurance & Payment

Languages Spoken

FAQs

Request an Appointment

Use the Request an Appointment page or contact the clinic to schedule a visit.

What are the hours for the Nurse Hotline?

M-F 4:30PM – 8AM Weekends & Holidays 24 hrs.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD, Healthgrades, Vitals: 1.0 out of 5 stars (1 review listed across multiple platforms (WebMD, Healthgrades, Vitals))

Patients praise

  • Positive surgical outcomes attributed to specific physicians (e.g., Dr. Bootwala)
  • Some providers, such as Dr. Edith Wilson, are noted for being professional, easy to talk to, and good listeners

Common complaints

  • Issues with administrative and clerical errors (e.g., incorrect patient labeling, incorrect return-to-work instructions)
  • Concerns regarding clinical professionalism and hygiene protocols (e.g., examination technique)
  • Difficulty scheduling appointments and long wait times
  • Unfriendly staff interactions

"Most incompetent clinic I have ever been to and I work in healthcare. I filed a grievance with Hays Med but they did nothing."

Healthgrades, Vitals, WebMD reviewer (Lou J)

"Dr. Wilson is easy to talk with, listens well, and is able to explain things well. She and her staff make the visit as comfortable as possible."

Healthgrades patient review for Dr. Edith Wilson (affiliated provider)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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