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Clinic Type

Physical Therapy

Address

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Physical therapy
  • Physiotherapy

Team

  • Hayward Physical Therapy Team — providers

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Comparably: 3 out of 5 stars (Customer Service)
  • Birdeye (Alta Bates Summit Medical Center Rehab): 2.3 out of 5 stars (3 reviews)

Patients praise

  • Clinicians and doctors are often described as tentative, caring, or fantastic
  • Access to modern equipment and systems
  • High reported satisfaction rates for rehabilitation programs among surveyed patients

Common complaints

  • Billing and insurance processing issues, including overcharging and challenges with pre-authorizations
  • Difficulty scheduling or rescheduling appointments, with long wait times
  • Poor customer service communication and perceived incompetence of administrative staff
  • Challenges with the online patient portal regarding documentation and communication

"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."

Better Business Bureau (Sutter Health)

"The doctors at Sutter have been fantastic. They use modern equipment and systems. (The other doctor was pen and paper!) But their customer ... [service is poor]."

Reddit (Bay Area)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

More physical therapy clinics in Hayward

Hayward, CA·Physical Therapy

Summary: The page describes Select Physical Therapy, a private outpatient physical therapy provider within the Select Medical family. It operates a national network of centers (over 1,800 across 39 states and DC) offering services such as physical therapy, hand therapy, sports medicine, occupational therapy, pediatric therapy, pelvic health, and work injury prevention. HQ is in King of Prussia, PA, with a presence in the United States and Saudi Arabia. The brand emphasizes therapy services for injuries ranging from aches and strains to fractures, and supports therapists with ongoing education. Key details: industry Hospitals and Health Care; parent company Select Medical; 4 U.S. locations listed (including HQ in King of Prussia, PA) and a Santa Monica/Brandon, FL presence. If you’re specifically seeking information about a Hayward location, this page confirms general presence in multiple locations but does not list a Hayward address. For Hayward specifics, consider checking the site’s location finder or contacting the general inquiries number.

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Hayward, CA·Physical Therapy

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