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About

Summary: Sutter East Bay Medical Group (SEBMG) is a fast-growing, multi-specialty medical group based in Oakland, CA, and part of Sutter Health. It operates two offices in Northern California (Oakland HQ at 350 Hawthorne Ave and a location in Berkeley) and serves diverse East Bay communities. SEBMG focuses on building a robust primary care network and expanding specialty services, with physician-led leadership and opportunities for clinicians to become shareholders after two years. Key leadership includes Dr. Arzou Ahsan (President & CEO). The group emphasizes quality patient care, collaboration, innovation, and clinician connectivity. For physician and advanced practice opportunities, SEBMG lists multiple open positions across specialties and roles. While the page highlights SEBMG’s broad presence in the East Bay, it does not specifically identify doctors located in Hayward, CA. If you’re seeking SEBMG clinicians in Hayward, you may want to check SEBMG’s physician directory or contact their Oakland/Berkeley offices for Hayward-area providers.

Clinic Type

Primary Care

Address

350 Hawthorne Ave, Oakland, California 94609, US

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Urgent Care Map (Downtown Hayward): 4.6 out of 5 stars (959 reviews)
  • Urgent Care Map (Central District Hayward): 3.9 out of 5 stars (865 reviews)
  • Better Business Bureau: 1.07 out of 5 stars (Varies by reporting period)

Patients praise

  • Clinical care often described as tentative and caring by individual patients
  • Positive experiences reported at specific urgent care locations in Hayward
  • Focus on holistic-person care and personalized treatment plans in specialized clinics
  • Availability of integrated care through Sutter Health's network and digital patient portal

Common complaints

  • Concerns regarding billing and insurance authorization processes
  • Complaints about scheduling wait times and appointment availability
  • Reports of perceived lack of accountability and issues with administrative staff
  • Some patient feedback mentions a one-size-fits-all approach to care

"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."

Better Business Bureau Review

"Dr. Wang treats the whole person, not just the pain. That’s what changed everything. He listens and helps us find real solutions."

Sutter Health Vitals Blog

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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