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About

Primary Care Centers of Eastern Kentucky (PCCEK) is a private medical practice group based in Hazard, KY, offering integrated care under one roof, including medical, dental, mental health, and pharmacy services across three offices in Hazard. Key details: - Location: Hazard, Kentucky (3 offices: 101 Town and Country Ln; 145 Citizens Ln; Hazard, KY) - Services: Medical, dental, mental health, and pharmacy care - Size: 19 employees; growth +20.5% YoY - Website: pccek.com; Active company with private ownership - Contact: 606-439-1300; 1-606-435-7690; emails mrtconsulting@msn.com, info@pccek.com - Online presence: Monthly visits ~19.6k; bounce 0.8%; pages/visit 1.3; US-dominant traffic - Notable leadership: Wes Huff, Director of Pharmacy If you’re looking for care in Hazard that combines multiple disciplines under one roof, PCCEK is the local provider to consider.

Clinic Type

Internal Medicine

Address

Headquartered in Hazard, KY with locations in Hindman, Hyden, and Vicco

Phone

606-439-1300

Email

mrtconsulting@msn.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Portal provides 24 x 7 access to physician’s office (telehealth-like functionality)

Services Offered

  • Internal Medicine
  • Primary Care
  • dental care
  • mental health
  • pharmacy
  • preventive care
  • chronic disease management
  • care coordination
  • care under one roof
  • Patient-Centered Medical Home model

Technology & Equipment

  • Patient Portal (24x7 access)
  • Electronic health records (implied by Patient-Centered Medical Home)

Insurance & Payment

Languages Spoken

  • English

FAQs

What is PCCEK?

Primary Care Centers of Eastern Kentucky, a Patient-Centered Medical Home providing comprehensive health care under one roof.

Where are PCCEK locations?

Hazard, Hindman, Hyden, and Vicco, KY.

Awards & Accreditations

  • Patient-Centered Medical Home by the National Committee of Quality Assurance

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.2 out of 5 stars (9 reviews)
  • Facebook: 82% recommendation rate (287 reviews)
  • Indeed: 2.0 out of 5 stars (5 reviews)

Patients praise

  • Compassionate and attentive nursing staff
  • Professional and gentle demeanor during certain procedures like testing
  • Convenient local presence and accessibility for community members
  • General appreciation for some individual healthcare providers

Common complaints

  • Long wait times
  • Difficulties with administrative responsiveness and scheduling appointments
  • Rude or unprofessional behavior from some medical staff and physicians
  • Communication gaps between the doctor's office and front-desk/registration staff
  • Frustrations related to billing and medical clearance documentation processes

"Absolutely the worst medical facility I have ever encountered. Over two separate days I have invested over five hours, $20 in gas and still haven't been seen by a doctor."

MapQuest user review

"Great care but hard to get an M.D. Mostly Nurse practitioners."

Hazard-Kentucky.uscompanies.net user review

"I want to give a huge thank you for all of their help, especially to Leslie D & Susan A Combs and their nurses for all their help. They neither stop until they find the concern, and they always..."

MapQuest user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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