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About

Geisinger Wyoming Valley Medical Center is a nonprofit hospital located in Wilkes-Barre, PA, offering comprehensive healthcare services with a focus on human-centered care. It has 119 employees and is part of the Geisinger system. The center has programs in medical and specialty care and is connected to Geisinger’s broader network of facilities. Contact: 570-808-7300. If you’re specifically seeking Family Medicine in Hazle Township (Geisinger Hazleton), this page confirms Geisinger’s regional presence but does not provide Hazleton family medicine provider details. For Hazleton-area Family Medicine, use Geisinger’s locations finder or ProviderMatch to locate a Hazleton/Hazle Township family medicine provider.

Clinic Type

Primary Care

Address

20 Diana Lane, West Hazleton, PA 18202

Phone

570-790-2260

Email

media@geisinger.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Video Visits Available

Services Offered

Team

  • Shane Steven Young — MD
  • Stacey Renee Lauffer — PA-C
  • Maxwell Eric Tolan — MD
  • Breanne M. Zampetti — PA-C
  • Raveena Gandhi — DO
  • Megan Tucker — PA-C
  • Christopher Joseph Surina — PA-C
  • Jennie Lynn Neifert — PA-C
  • Carole L Hegedty — CRNP
  • Ludmila Aronzon — PA-C
  • Jessica L Eick — PA-C
  • Steven Tlatenchi — PA-C

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Shane Young): 4.2/5 stars (20 ratings)
  • Geisinger ProviderMatch: 4.8-5.0/5 stars (Variable (e.g., 74 ratings, 269 ratings))
  • Yelp (System-wide): 2.2/5 stars (315 reviews)

Patients praise

  • providers described as thorough, caring, and professional
  • positive experiences with specific health programs like Geisinger 65 Forward
  • availability of interpretive services for non-English speakers
  • clean and well-maintained office facilities

Common complaints

  • difficulties with scheduling and appointment access
  • perceived rude or unprofessional interactions with office staff
  • frustrations with centralized phone systems
  • concerns regarding communication and patient-provider rapport in some instances
  • unresolved customer complaints at a system level

"I am very happy with Dr. Young. He is very caring. I've never had such great care."

Healthgrades review for Dr. Shane Young

"The receptionist was so rude. Awful experience, I literally left in tears."

LocalityBiz review for Geisinger Multi-Specialty Clinic Hazleton

"You cannot call into the office that you want to speak with since everything goes to central scheduling."

Yelp review for Geisinger Health System

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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