Crestpark Helena, LLC - Arkansas Department of Human Services
Assisted Living • Helena, AR
About
Summary: - The Arkansas Department of Human Services (DHS) is Arkansas’s largest state government agency, with more than 7,400 employees and operations in all 75 counties. It provides a broad range of services to residents, including health, safety, family services, aging and adult behavioral health services, and supports for development and education. - DHS is headquartered in Little Rock, AR (618 Main Street; Donaghey Plaza and additional offices in Little Rock). It operates through multiple divisions and shared services to serve Arkansans statewide. - Contact/official info: Website – humanservices.arkansas.gov; General phone – 501-682-1001. Relevance to Crestpark Helena, LLC – Arkansas DHS involvement: - If Crestpark Helena, LLC seeks state services or oversight (e.g., licensing, care facilities, Medicaid/CHIP, developmental disability services, or other DHS programs) in Arkansas, DHS is the primary state agency to contact for such programs and compliance support. - For facility licensing, provider enrollment, or program eligibility, reach out to DHS or visit the DHS site for program-specific guidance and office locations, including regional contacts in central Arkansas if Helena is involved in any DHS-funded or regulated services.
Clinic Type
Assisted Living
Address
116 November Drive, Helena, AR 72342
Phone
+1-870-338-9886
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
Administrator-License-No
2334
Certified Beds
Total-Licensed-Beds:-110
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What Patients Say
Overall sentiment across review platforms: mixed
- NursingHomeDatabase.com/CMS: 5/5 stars (CMS/NursingHomeDatabase) (N/A)
- U.S. News & World Report: 3/5 stars (N/A)
- Seniors.fyi: 3.3/5 stars (3 reviews)
Patients praise
- Reported high nursing staff hours per resident daily
- Potential for compassionate and attentive caregiving for some residents
- Active family partnership encouraged by staff in certain instances
Common complaints
- Inconsistent quality of care reported across different residents
- Communication challenges, specifically regarding phone access and responsiveness to family updates
- Historical reports of penalties, fines, or substantiated complaints
"The mixed rating profile... signals inconsistency. That volatility means expectations must be managed: some residents will experience excellent engagement and attentiveness, while others may encounter delays or gaps."
— Seniors.fyiSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- [XLS] 3-Day SNF Waiver - Qualified SNF List Q2 2026 - CMS — Mar 4, 2026
- Arkansas Nursing Home Directory - QMC Quality Medicaid Care — Jul 16, 2025
- [PDF] HEALTH CARE FACILITIES AND SERVICES NEED SFY 2026 — Apr 1, 2026
- [PDF] Table of Contents - Arkansas.gov — Jul 15, 2025
- [PDF] H.2(b) - Arkansas State Legislature — Jul 15, 2025
Information sourced from the clinic's website as of July 10, 2026.
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