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About

Summary: - The Arkansas Department of Human Services (DHS) is Arkansas’s largest state government agency, with more than 7,400 employees and operations in all 75 counties. It provides a broad range of services to residents, including health, safety, family services, aging and adult behavioral health services, and supports for development and education. - DHS is headquartered in Little Rock, AR (618 Main Street; Donaghey Plaza and additional offices in Little Rock). It operates through multiple divisions and shared services to serve Arkansans statewide. - Contact/official info: Website – humanservices.arkansas.gov; General phone – 501-682-1001. Relevance to Crestpark Helena, LLC – Arkansas DHS involvement: - If Crestpark Helena, LLC seeks state services or oversight (e.g., licensing, care facilities, Medicaid/CHIP, developmental disability services, or other DHS programs) in Arkansas, DHS is the primary state agency to contact for such programs and compliance support. - For facility licensing, provider enrollment, or program eligibility, reach out to DHS or visit the DHS site for program-specific guidance and office locations, including regional contacts in central Arkansas if Helena is involved in any DHS-funded or regulated services.

Clinic Type

Assisted Living

Address

116 November Drive, Helena, AR 72342

Phone

+1-870-338-9886

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Administrator, April Wilson — Administrator

Insurance & Payment

Languages Spoken

FAQs

Administrator-License-No

2334

Certified Beds

Total-Licensed-Beds:-110

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • NursingHomeDatabase.com/CMS: 5/5 stars (CMS/NursingHomeDatabase) (N/A)
  • U.S. News & World Report: 3/5 stars (N/A)
  • Seniors.fyi: 3.3/5 stars (3 reviews)

Patients praise

  • Reported high nursing staff hours per resident daily
  • Potential for compassionate and attentive caregiving for some residents
  • Active family partnership encouraged by staff in certain instances

Common complaints

  • Inconsistent quality of care reported across different residents
  • Communication challenges, specifically regarding phone access and responsiveness to family updates
  • Historical reports of penalties, fines, or substantiated complaints

"The mixed rating profile... signals inconsistency. That volatility means expectations must be managed: some residents will experience excellent engagement and attentiveness, while others may encounter delays or gaps."

Seniors.fyi

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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