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Clinic Type

Family Medicine

Address

101 Shirley Hicks Drive, Helena, AR 72342

Phone

870-572-5996

Email

Opening Hours

Monday – Thursday 8AM – 5PM; Friday 8AM – 2PM; Walk-In Clinic: Monday – Thursday 8-10:30AM & 1-3:30 PM; Friday 8-10:30AM & 1-1:30 PM; 12-1PM daily for lunch

Telehealth

Telemedicine: Secure virtual visits available

Services Offered

  • Family Medicine
  • Comprehensive primary care for patients of all ages
  • well-child visits
  • chronic condition management
  • prevention
  • treatment
  • long-term health
  • relationship-driven care

Team

  • Pillows family physicians, Family-owned leadership; Three physicians; one shared standard of care rooted in trust and accountability — Founding/lead physicians

Insurance & Payment

  • Medicare
  • Medicaid
  • most major insurance plans

We accept Medicare, Medicaid, and most major insurance plans.

Languages Spoken

  • English

FAQs

What are the clinic hours?

Monday – Thursday (8AM – 5PM); Friday (8AM - 2PM); WALK-IN Clinic: Monday – Thursday (8-10:30AM & 1-3:30 PM); Friday (8-10:30AM & 1-1:30 PM); CLOSED 12-1PM DAILY FOR LUNCH.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.1 stars (18 reviews)
  • WebMD Care: 5.0 out of 5 (9 ratings)

Patients praise

  • Physicians are caring, thorough, and knowledgeable
  • Patients feel like family and trust the doctors' judgment
  • Staff are sometimes helpful with administrative tasks like record requests

Common complaints

  • Rude or inconsiderate front desk staff
  • Long wait times for walk-in patients
  • Disappointment with administrative concerns or appointment handling

"Love how they seat down with you can talk and explain the problems. Most doctors don't do that but pillow clinic is the best"

LocalityBiz

"The doctors and nurses are friendly and takethe time to really get to know their patients and build a personal relationship with them. However, the ladies up front are rude and disrespectful."

LocalityBiz

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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