East Arkansas Family Health Center
Hospital • Helena, AR • Since 1974
About
East Arkansas Family Health Center (EAFHC) is a nonprofit primary and preventive care provider headquartered in West Memphis, Arkansas, with multiple locations in Arkansas. While their main HQ is in West Memphis, their network includes sites in Helena and Blytheville. Services span medical, dental, pharmaceutical, ophthalmology, laboratory, radiology, transportation, preventive screenings, diabetes and cardiovascular wellness, nutrition, HIV/AIDS care, and behavioral health assessments. For Helena, AR, there are EAFHC-related health centers within the broader East Arkansas Family Health Center system.
Clinic Type
Hospital
Address
513 Porter Street, Helena, AR 72342
Phone
(870) 817-0122
careers@eafhc.org
Opening Hours
Monday–Friday 8:00 am–5:00 pm; Saturday 8:00 am–12:00 pm
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What are the office hours?
Monday: 8:00 am – 5:00 pm; Tuesday: 8:00 am – 5:00 pm; Wednesday: 8:00 am – 5:00 pm; Thursday: 8:00 am – 5:00 pm; Friday: 8:00 am – 5:00 pm; Saturday: 8:00 am – 12:00 pm
How can I schedule an appointment?
You can schedule by calling the Helena location at (870) 817-0122 or using the secure online appointment request form on the website.
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau: Not BBB Accredited; noted failure to respond to complaint(s) (N/A (BBB profile))
- FreeClinics.com: No aggregate rating provided (N/A)
Patients praise
- Availability of multiple services (dentistry, pharmacy, primary care) in some locations
- Presence of compassionate and caring individual providers
- Active solicitation of patient feedback via surveys to improve care
Common complaints
- Long wait times and difficulty being seen even with appointments
- Concerns regarding professionalism and perceived lack of care for patients
- Unresponsiveness regarding test results and communication
- Complaints filed with the Better Business Bureau (BBB) regarding service or administrative issues
"I made an appointment, got there early, waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor because it is a first come first serve basis."
— FreeClinicDirectory.com user comment"They do not care about their patients have been trying to get test results for a week and have not been able to get them and no one calls when they say they are"
— LocalityBiz.com user commentSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- East Arkansas Family Health Center, Inc - Medicare — Dec 19, 2025
- Nicole Mitchell, MSN, APRN, FNP-BC | Family Nurse Practitioner in ... — Apr 28, 2026
- Lindsey Bryan, APRN, FNP-C - East Arkansas Family Health Center — Aug 27, 2025
- Community Events | East Arkansas Family Health Center — Mar 21, 2026
- Women's Health Care - East Arkansas Family Health Center, Inc ... — Jun 24, 2026
Information sourced from the clinic's website as of July 10, 2026.
More hospital clinics in Helena
Family Medical Center in Helena, located in Helena, Arkansas, provides primary care for all ages, treating acute and chronic conditions including asthma, diabetes, hypertension, and arthritis. The clinic offers immunizations, minor surgical procedures, COVID-19 vaccinations, telemedicine visits, on-site diagnostic lab services, prescription services, and an opioid treatment program.
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