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About

St. Peter’s Health Medical Group – North Clinic in Helena is part of St. Peter’s Health, a nonprofit healthcare system based in Helena, Montana. The organization operates a 99-bed acute care hospital plus clinics and services across the region, including physician clinics, urgent care, cancer treatment, behavioral health, home health and hospice, dialysis, and ambulance services. The North Clinic in Helena serves as one of their physician clinics within the Helena area. Key details: nonprofit health system founded in 1883, headquarters in Helena, MT, with multiple Helena locations and additional services across the region. Contact: website sphealth.org; main phone 406-457-4180.

Clinic Type

Medical Imaging and Laboratory Services

Address

3330 Ptarmigan Lane Helena, MT 59602

Phone

Not provided in extracted text

Email

Opening Hours

North Clinic Laboratory Hours 7am-6pm Monday-Friday; 8am-4pm Saturday-Sunday

Services Offered

  • family medicine
  • internal medicine
  • women's health
  • pediatrics
  • on-site X-ray
  • CT
  • laboratory services
  • urgent care

Technology & Equipment

  • X-ray
  • CT
  • laboratory services

Insurance & Payment

  • St. Peter’s Health accepts most major insurances but may not be contracted with them all. To verify if we are in-network with your specific insurance, contact your insurance carrier.

Patients are expected to furnish all the necessary health insurance information and sign the medical release and insurance assignment authorizations. St. Peter’s Health will submit complete insurance claims on the appropriate forms for the charges recorded.

Billing statements, Monthly statements showing account activity and remaining balance due

Languages Spoken

FAQs

What insurance information do I need to provide?

Patients are expected to furnish all the necessary health insurance information and sign the medical release and insurance assignment authorizations. St. Peter’s Health will submit complete insurance claims on the appropriate forms for the charges recorded.

Who bills the insurance?

St. Peter’s Health will submit complete insurance claims on the appropriate forms for the charges recorded.

What if my insurance carrier has not submitted payment within 30 days?

St. Peter’s Health expects the patient to pay the balance in full.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.1/5 (St. Peter's Health Administration overall) (9 reviews)
  • ExpectedHealthcare: 3.6/5 (41 reviews)
  • Vivian Health (professional/employee reviews): 4.2/5 (5 reviews)

Patients praise

  • Appreciation for specific doctors and nursing staff (e.g., Dr. Mitchell, Nurse Jen)
  • Positive feedback for the laboratory staff and their attentive care
  • Convenient pharmacy services at the North location
  • Professional and friendly staff in some departments

Common complaints

  • Difficulties with the phone system and long wait times for reaching departments or schedulers
  • Frustration with lack of follow-through from providers and medical assistants
  • Concerns about the perceived impersonal nature of administrative processes (e.g., reliance on MyChart)
  • General criticism of outpatient care user-friendliness and communication challenges

"Dr Mitchell is amazing. The pharmacy is easy to use and the staff is amazing. I highly recommend this location."

Yelp reviewer for St. Peter's Medical Group-North

"The major health facility in Helena, St. Peter's Health, is profoundly user unfriendly for outpatient care... Appointments seem to route through the main hospital number which is often suffering “unusual call volume” thus a long wait."

Helena Independent Record opinion letter

"I am a frequent flyer at the St Peters Health Lab and I love love love the folks who work there. I can't say enough about how friendly they are - how I am a person not just a number to them."

Birdeye reviewer for St. Peter's Health Administration

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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