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About

Summary: Benefis Health System is a nonprofit, independent health system based in Great Falls, Montana, offering primary and urgent care through its network of facilities and clinics. It operates 9 offices in Montana (primarily Great Falls and nearby towns) and provides a broad range of services across 40+ specialties, including primary care, urgent care, ambulatory care (Benefis Quick Care), and hospital-based care. Key components include Benefis Hospital (516 beds) and related centers (Sletten Cancer Institute, Benefis Extended Care Center, Peace Hospice of Montana, and physician groups). The system emphasizes accessibility across central Montana with multiple locations and a focus on community health services. Contact: main line 406-455-5000. Founded 1996; headquartered in Great Falls.

Clinic Type

Primary Care and Family Medicine

Address

1101 26th St. S., Great Falls, Mt 59405, US

Phone

4067318030

Email

accommodations@benefis.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Urgent Care
  • Women’s Health

Team

  • Lisa Cadwell — MD, FAAP

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MedicalRecords.com: 3.1/5.0 (44 reviews)
  • Yelp: Not explicitly provided but noted as generally poor sentiment (21 reviews)
  • Birdeye: 2.7/5.0 (127 reviews (specifically for Benefis Walk-In Care))

Patients praise

  • Professional and gentle bedside manner from some providers
  • High percentage of patients willing to recommend the health system in aggregate reporting

Common complaints

  • Long wait times
  • Concerns regarding billing, payment plans, and debt collections processes
  • Reports of poor communication and unhelpful administrative staff
  • Occasional complaints about specific provider interactions and triage procedures

"I would like to say my visit was one of the best I have experienced, in any walk in clinic to date. They were very professional and explained everything that was going to happen."

Birdeye review for Benefis Walk-In Care

"Online bill pay does not work well... I will NEVER use services from hospital to dermatology again."

MedicalRecords.com review for Benefis Hospitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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