East Arkansas Family Health Center in Helena, AR
Primary Care • Helena, AR • Since 1974
About
- East Arkansas Family Health Center (EAFHC) is a nonprofit health care provider headquartered in West Memphis, Arkansas. - Services: primary and preventive care including medical, dental, pharmaceutical, ophthalmology, laboratory, radiology, and transportation; includes preventive screenings, diabetes and cardiovascular wellness, nutrition classes, HIV/AIDS care, and behavioral health assessments. - Size and reach: about 43 employees; annual revenue roughly $5M–$25M; founded in 1974. - Locations: 3 offices across the United States, with the main HQ at 900 N. 7th Street, West Memphis, AR 72301. The user’s query references Helena, AR, suggesting interest in Helena-related services or presence. - Additional context: The organization has active hiring posts mentioning multiple Arkansas locations, including Helena (per 2025 recruitment updates). If you’re specifically looking for EAFHC services in Helena, AR: the page notes Helena as a location in hiring announcements, but there is no explicit Helena address listed among the three offices. For precise Helena services or the exact Helena address, consider visiting their site or contacting them directly.
Clinic Type
Primary Care
Address
Helena Family Health Center, 513 Porter Street, Helena, AR 72342
Phone
(870) 817-0122
careers@eafhc.org
Opening Hours
Monday–Friday 8:00 am–5:00 pm; Saturday 8:00 am–12:00 pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the office hours?
Office Hours: Monday–Friday, 8:00 am–5:00 pm; Saturday 8:00 am–12:00 pm.
Social Media
What Patients Say
Overall sentiment across review platforms: negative
- Better Business Bureau (BBB): Not BBB accredited; failure to respond to complaints (1 complaint filed (within 3-year period))
Patients praise
- High rates of e-prescribing (96%)
- High availability of electronic health information for patients (96%)
Common complaints
- Long wait times
- Lack of access to physicians despite having appointments
- Poor responsiveness to complaints
"I made an appointment, got there early, waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor... I was extremely sick... and was walking out of the building close to 11am having not seen a doctor."
— FreeClinicDirectory user commentSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- East Arkansas Family Health Center, Inc - Medicare — Dec 19, 2025
- Nicole Mitchell, MSN, APRN, FNP-BC | Family Nurse Practitioner in ... — Apr 28, 2026
- Lindsey Bryan, APRN, FNP-C - East Arkansas Family Health Center — Aug 27, 2025
- Community Events | East Arkansas Family Health Center — Mar 21, 2026
- Women's Health Care - East Arkansas Family Health Center, Inc ... — Jun 24, 2026
Information sourced from the clinic's website as of July 10, 2026.
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