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About

East Arkansas Family Health Center (EAFHC) is a nonprofit primary and preventive healthcare provider headquartered in West Memphis, Arkansas, with multiple offices serving Crittenden, Poinsett, Mississippi, and Phillips counties. They offer medical, dental, pharmaceutical, ophthalmology, laboratory, radiology, and transportation services, along with preventive screenings, diabetes and cardiovascular wellness/nutrition classes, HIV/AIDS care, and behavioral health assessments. EAFHC has been recognized as a Health Center Quality Leader by HRSA and has NCQA-recognized patient-centered medical home clinics. The organization employs about 43 staff and operates several primary care sites, including locations in West Memphis and nearby counties.

Clinic Type

Rural Health Clinic

Address

513 Porter Street, Helena, AR 72342

Phone

(870) 817-0122

Email

careers@eafhc.org

Opening Hours

Monday–Friday 8:00 am–5:00 pm; Saturday 8:00 am–12:00 pm

Services Offered

  • Primary Care
  • Pediatric Care
  • Chronic Disease Management
  • Dental Care
  • Ophthalmology
  • Behavioral Health
  • Pharmacy Services
  • Transportation Services

Team

  • Yasir Afzal — MD
  • David Zarlingo — DDS
  • Patricia Devine — LCSW

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the hours for the Helena Family Health Center?

Office hours are Monday through Friday 8:00 am – 5:00 pm, and Saturday 8:00 am – 12:00 pm.

What Patients Say

Overall sentiment across review platforms: mixed

  • Better Business Bureau (BBB): Not BBB Accredited (complaint failure to respond) (1 complaint mentioned in BBB profile)

Patients praise

  • Provides comprehensive community healthcare services
  • Offers online appointment request options for patients
  • Commitment to patient satisfaction through surveys

Common complaints

  • Concerns regarding wait times for appointments
  • Dissatisfaction with the triage and appointment scheduling process
  • Reports of unresponsiveness to patient complaints

"I made an appointment, got there early, waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor because it is a first come first serve basis."

— Free Clinic Directory (user review)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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