Crestpark Helena, LLC - Arkansas Department of Human ...
Skilled Nursing Facility • Helena, AR
About
The Arkansas Department of Human Services (DHS) is Arkansas’s largest state agency, administering a wide range of public services to residents. Key points: - What it is: A government agency providing medical and nursing, children and family services, aging/adult/behavioral health services, and other supports through its divisions and county offices. - Scope: More than 7,400 employees across all 75 counties; over 3 local or state offices in Arkansas; headquartered in Little Rock. - Mission: Ensures Arkansans are healthy, safe, and have a high quality of life. - Contact/identity: Official website is humanservices.arkansas.gov; primary phone 501-682-1001. - Notable details: The department is the state's largest agency, with a broad portfolio including health services, human development, and related programs.
Clinic Type
Skilled Nursing Facility
Address
116 November Drive, Helena, AR 72342
Phone
870-338-9886
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
Administrator
April Wilson (Administrator-License-No 2334)
Certified Beds
Total-Licensed-Beds: 110; Medicaid-Beds: 0; Medicare-Beds: 0; Medicaid/Medicare-Beds: 110; Private-Beds: 0.
Classification
Skilled Nursing Facility with dual certified beds (Medicaid / Medicare)
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Seniors.fyi: 3.3/5 stars (3 reviews)
- Medicare.gov average cited by SeniorAdvice: 2.6/5 stars
- US News & World Report: 3/5 stars
Patients praise
- Some high staff ratings
- Can be home-like for some residents
- Mixed but varied star ratings across different reporting agencies
Common complaints
- Inconsistent communication with family members
- Limited external contact channels (e.g., single phone line)
- Mixed feedback on care consistency
"The mixed rating profile, a 5-star note from one family, a 4-star account, and a lone 1-star critique, signals inconsistency. That volatility means expectations must be managed."
— Seniors.fyi"Communication with staff is difficult at times."
— Seniors.fyiSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- [XLS] 3-Day SNF Waiver - Qualified SNF List Q2 2026 - CMS — Mar 4, 2026
- [PDF] HEALTH CARE FACILITIES AND SERVICES NEED SFY 2026 — Apr 1, 2026
- Arkansas Nursing Home Directory - QMC Quality Medicaid Care — Jul 16, 2025
- For PASSE Organizations - Arkansas Department of Human Services — May 7, 2026
- Arkansas hospital changes owners, names for 2nd time in 2 years - Becker's Hospital Review | Healthcare News & Analysis — Jul 11, 2025
Information sourced from the clinic's website as of July 10, 2026.
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