St. Peter's Health Urgent Care - Regional Medical Center
Urgent Care • Helena, MT • Since 1883 • 2 (implied by description: two convenient walk-in medical facilities in Helena) locations
About
St. Peter’s Health is a nonprofit health care system based in Helena, Montana, operating a 99-bed acute care hospital and multiple clinics, including urgent care. It provides a wide range of services (family medicine, cardiology, orthopedics, radiology, dialysis, behavioral health, and more) across four U.S. locations in Helena. The organization emphasizes compassionate, whole-person care and has a regional presence with urgent care services as part of its network. Key contact: 406-457-4180 or 406-442-2480. Address highlights: 3330 Ptarmigan Way and 2475 E Broadway St (HQ) in Helena.
Clinic Type
Urgent Care
Address
2475 Broadway, Helena, MT 59601
Phone
406-447-2698
—
Opening Hours
Regular Hours Weekdays: 8 am–7 pm; Weekend: 8 am–5 pm; Holiday Hours (Memorial Day, Fourth of July, Labor Day, Black Friday, Christmas Eve, New Year’s Eve, New Year’s Day): 8 am–5 pm; Weekend holiday hours: (Easter) 8 am–3 pm; Holiday Closures: Thanksgiving Day & Christmas Day
Services Offered
Insurance & Payment
Patients are responsible for either a co–pay or the charges; verify coverage with insurer before visit
Cash, Checks, Credit cards, Co-pays, Insurance payments, Out-of-pocket
Languages Spoken
—
Pricing
FAQs
What services does St. Peter’s Health Urgent Care provide?
Urgent care for life’s unexpected illnesses and injuries at walk-in facilities in Helena; appointment not necessary.
What services does St. Peter's Health Urgent Care provide?
Urgent Care offers medical care for life's unexpected illnesses and injuries at walk-in facilities in Helena; appointments are not necessary.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BirdEye (St. Peter's Urgent Care Clinic): 3.2/5 (58 reviews) (58 reviews)
- Yelp (St. Peter's Hospital): Limited (44 reviews) (44 reviews)
- Facebook (St. Peter's Health): 54% recommend (225 Reviews)
Patients praise
- Some patients report friendly and caring staff, nurses, and doctors
- Appreciation for timely treatment in specific instances of urgent care
- Satisfaction with pharmacy services and specific providers at some locations
Common complaints
- Difficulties with phone access, long wait times, and communication with staff/providers
- Reports of inadequate or unqualified care in urgent and emergency settings
- Issues with patient advocacy and documentation of serious complaints, specifically regarding sexual misconduct allegations
- Concerns over administrative "user-unfriendliness" for outpatient services
"Second time now that I've had a good experience here with gentle and caring staff, nurses, and doctors. They actually listen to you and take you seriously... I know I've had great care here and genuinely trust them."
— BirdEye reviewer"The major health facility in Helena, St. Peter's Health, is profoundly user unfriendly for outpatient care... Recorded phone messages have indicated an afterhours call during normal business hours... Messages to specific providers do not seem to be delivered."
— Letter to the Helena Independent Record (April 2026)"[The CEO] described recent sexual abuse reports against two former staff members at the hospital as “deeply troubling” and pledged that, after a federal inspection, the facility has changed how it documents sexual misconduct complaints."
— KULR8 News (February 2026)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- St. Peter's Health highlights the importance of rural emergency services — Mar 28, 2026
- Business Briefcase: St. Peter's Health gets more recognition — Jun 27, 2026
- St. Peter’s Health first in Montana to implement virtual nursing | Helena News | montanarightnow.com — Aug 21, 2025
- Valley Bank Makes Leadership Gift to Support New Ambulance for St. Peter’s Health Emergency Services - Helena Area Chamber of Commerce — Mar 16, 2026
- How this Helena hospital is utilizing 'virtual nurses' — Nov 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Helena
Benefis Health System is a nonprofit, independent health system based in Great Falls, Montana, serving North-Central Montana with 40+ specialties. It operates Benefis Hospital (516 beds), Sletten Cancer Institute, a hospice and extended care facilities, ambulatory care, and physician groups. The system hires about 668 staff and generated roughly $121 million in annual revenue. While headquartered in Great Falls, Benefis serves areas including Helena and nearby communities (e.g., Fort Benton, Choteau) and runs multiple facilities and clinics in Montana. There is no specific Helena or Northeast Helena campus listed among its primary locations. If you’re seeking care or a facility specifically in Helena or northeast Helena, Benefis references its broader Montana network and regional service area rather than a dedicated Helena campus. For exact locations near Helena or to confirm any Helena-area services, consider contacting Benefis directly or visiting benefis.org for current facility listings.
Comparing your options?
See other urgent care clinics in Helena, or search the full directory by insurance, ratings, and more.