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About

Helena VA Clinic in West Helena, Arkansas provides primary care and specialty health services to veterans, including diabetes treatment for type 1 and 2, mental health care with same-day support for conditions like PTSD and depression, laboratory services, nutrition counseling, and urgent care. The clinic offers outpatient services with walk-in options and operates Monday through Friday from 8:00 a.m. to 4:30 p.m.

Clinic Type

Women's Health

Address

125 Quarles Lane, West Helena, AR 72390-1923

Phone

901-523-8990 (general) / 901-523-8990x7337

Email

antonio.alsobrooks@va.gov

Opening Hours

Mon–Fri 8:00 a.m. to 4:30 p.m.; Sat–Sun Closed

Services Offered

  • Primary care
  • Specialty health services
  • Diabetes treatment
  • Mental health care
  • Laboratory services
  • Nutrition counseling
  • Urgent care
  • Diabetes treatment (type 1 and 2)
  • Nutrition and Food Service
  • Medical Nutrition Therapy
  • Counseling and support for mental health conditions (PTSD, depression, grief, anger, trauma)
  • Outpatient services
  • Walk-in/urgent care
  • Immunizations and vaccinations
  • Care coordination (health care coordination)

Insurance & Payment

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Languages Spoken

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FAQs

How can I schedule, reschedule, or cancel my appointment?

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Is there same-day help for mental health concerns?

All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Do they offer counseling and other support for PTSD, depression, grief, anger, or trauma?

Yes, we offer counseling and other support through confidential outpatient services (individual and group therapy for mental health and emotional well-being).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • VA Office of Inspector General (OIG) reports: Consistently lower than VHA averages for outpatient and inpatient satisfaction surveys (in the context of the Memphis VA Healthcare System) (N/A)

Patients praise

  • Provides essential primary and specialty health services including mental health care, nutrition, and laboratory services
  • Patient advocates available at the Memphis VA system to help resolve concerns and complaints

Common complaints

  • Lower than average inpatient and outpatient satisfaction scores reported in OIG inspections for the VA Memphis Healthcare System, which oversees the clinic
  • Reported deficiencies in care coordination, communication, and referral processes at the Memphis VA Medical Center

"The medical center’s outpatient satisfaction survey results also consistently reflected lower scores than the VHA averages. The Interim Medical Center Director stated the community’s poverty rate and rurality, in addition to negative perceptions of the medical center, were driving factors for lower outpatient satisfaction scores."

— VA Office of Inspector General Healthcare Inspection Report

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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