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Clinic Type

Addiction Medicine

Address

Hempstead, Nassau County, Long Island, NY

Phone

1-800-854-6023

Email

ZHill@caron.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Addiction treatment
  • Prevention education
  • Recovery support services
  • Residential treatment
  • Outpatient services
  • Recovery coaching
  • Case management
  • Virtual support groups
  • Screenings
  • My Recovery Connection
  • Family recovery services
  • Student Assistance Program

Team

  • Caron New York Recovery Center Team, Clinical and support staff (unspecified) — Staff

Insurance & Payment

  • In-network with multiple national insurance providers for inpatient and outpatient services

In-network agreements with multiple national insurance providers for both inpatient and outpatient services.

Private pay (Recovery Services is a private pay program), Financial assistance based on need, Payment collected at admission for agreed-upon services, private pay

Languages Spoken

  • English

FAQs

What services are provided at Caron New York Recovery Center?

Addiction treatment and prevention services with recovery support and aftercare.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com/Google: 3.95/5 stars (22 reviews)
  • Rehab.com/Google: 2.98/5 stars (31 reviews)
  • Recovered.org: 4.84/5 stars (Not explicitly stated (Trustscore based))
  • Recovery.com: 2.6/5 stars (5 reviews)

Patients praise

  • Valuable therapeutic insights and mindset improvement
  • Supportive, caring, and professional staff in specific facilities
  • Comprehensive and holistic treatment approaches (co-occurring mental health, medication-assisted treatment)
  • Life-changing impact and successful recovery stories
  • Accessible services such as same-day appointments and flexible outpatient scheduling

Common complaints

  • Poor customer service and communication (unanswered phones, difficulty reaching staff)
  • Concerns regarding administrative and processing delays
  • Allegations of unprofessional conduct or lack of specialized credentials in some settings
  • Financial or billing disputes

"Great service, the therapist provided valuable insights that helped me improve my mindset and handle daily challenges more effectively."

Center for Rapid Recovery Google Review

"They never answer the phone, and when they answer, they either put you on hold, treat you with a rude attitude, or promise to call you back and then they don't."

EAC Network – New Path Treatment Center Review

"The entire staff truly cares about your recovery and goes above and beyond to support you every step of the way."

Integrity Treatment Partners Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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