Henderson Family Care
Family Medicine • Henderson, KY
Clinic Type
Family Medicine
Address
Henderson, KY
Phone
—
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.1/5 stars (50 reviews)
- Birdeye: 3.9/5 stars (140 reviews)
Patients praise
- Knowledgeable and caring providers (specific doctors/PAs mentioned)
- Staff described as attentive and friendly in some experiences
- Clean facilities
- Ease of access for some patients (e.g., minimal wait times, easy check-out)
Common complaints
- Long wait times
- Rude or incompetent front desk staff
- Difficulty scheduling appointments or getting timely follow-up responses
- Billing issues/confusion regarding insurance coverage and provider types
- Lack of perceived bedside manner or thoroughness during examinations
"Always at least 45 minutes behind..rude and incompetent front desk staff.. I will be changing doctors ASAP."
— Birdeye (Nevada Family Care & Wellness Center)"Ortega is simply the most warm, sincere and caring doctor I have ever had."
— Yelp (Nevada Family Care)"I had a great experience here with dr Tan. She really listens! Also waiting area is clean and staff is friendly."
— Birdeye (Nevada Family Care & Wellness Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Direct Primary Care - Henderson Family Care — Dec 19, 2025
- Men's Health | Henderson Family Care — Nov 25, 2025
- Program: Henderson Family Health Center — Apr 6, 2026
- Total Family Care Opens New Henderson Location on St. Rose ... — Jul 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
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