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Clinic Type

Family Medicine

Address

Henderson, KY

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Weight loss
  • Book appointment (Charm EHR)

Technology & Equipment

  • Charm EHR
  • Flexible scheduling
  • Longer visit times
  • Transparent visit fees

Team

  • Ashley, FNP-C 등 CNM (certifications implied) — Family Nurse Practitioner and Certified Nurse-Midwife

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.1/5 stars (50 reviews)
  • Birdeye: 3.9/5 stars (140 reviews)

Patients praise

  • Knowledgeable and caring providers (specific doctors/PAs mentioned)
  • Staff described as attentive and friendly in some experiences
  • Clean facilities
  • Ease of access for some patients (e.g., minimal wait times, easy check-out)

Common complaints

  • Long wait times
  • Rude or incompetent front desk staff
  • Difficulty scheduling appointments or getting timely follow-up responses
  • Billing issues/confusion regarding insurance coverage and provider types
  • Lack of perceived bedside manner or thoroughness during examinations

"Always at least 45 minutes behind..rude and incompetent front desk staff.. I will be changing doctors ASAP."

Birdeye (Nevada Family Care & Wellness Center)

"Ortega is simply the most warm, sincere and caring doctor I have ever had."

Yelp (Nevada Family Care)

"I had a great experience here with dr Tan. She really listens! Also waiting area is clean and staff is friendly."

Birdeye (Nevada Family Care & Wellness Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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