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Clinic Type

Family Medicine

Address

129 N Anderson Lane, Hendersonville, TN 37075

Phone

615-322-1510

Email

jobscamconcern@vumc.org

Opening Hours

8:00 a.m. – 4:30 p.m.

Services Offered

  • Family Medicine
  • Primary Care
  • Internal Medicine
  • Outpatient services
  • Clinics (Programs and Clinics)
  • Meet Your Care Team
  • Hospital-based clinics?

Team

  • Tina M. Darks, Nurse Practitioner — NP
  • Giles A. Lippard, Family Nurse Practitioner-Board Certified — FNP-BC
  • Bryan Mathews — DO
  • Donna R. Shell, Internal Medicine, Primary Care — MD
  • Celeste G. Woolum, Physician Assistant — PA

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the clinic’s hours?

Today's Hours 8:00 a.m. – 4:30 p.m.; Monday–Friday 8:00 a.m. – 4:30 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (for specific provider Giles Lippard): 4.3/5 (11 reviews)
  • WebMD (for specific provider Tina Darks): 4.5/5 (6 reviews)
  • Healthline (for specific provider Giles Lippard): 4.6/5 (9 reviews)
  • Birdeye (for Vanderbilt Health Walk-In Clinic Hendersonville): 2.9/5 (154 reviews)

Patients praise

  • Compassionate, professional, and thorough individual providers and nurses
  • Efficiency and positive experiences with lab work and routine check-ins for some patients
  • Supportive care during specialized medical needs like pregnancy

Common complaints

  • Communication issues, including lack of follow-up on test results and difficulty reaching providers
  • Administrative and front-office challenges, such as scheduling delays and billing disputes
  • Perceived clinical incompetence or dissatisfaction with specific treatment plans
  • Negative experiences with phlebotomy services or staff demeanor

"Amazing providers and admin staff! My nurse and NP were amazing and asked me tons of questions and stayed until they felt like everything was covered."

Patient review on localitybiz.com

"The lady who drew my blood was very aggressive... I’ve never seen my arm swell so bad and be so painful 2 days after."

Patient review on localitybiz.com

"I strongly feel a lack of genuine concern or knowledge of me as a patient and it’s so disappointing... Scheduling takes weeks if you’re lucky but normally a month or more."

Patient review on localitybiz.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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