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Clinic Type

Genetics

Address

719 Thompson Lane, Suite 20400, Nashville, TN 37204

Phone

615-875-7886

Email

jobscamconcern@vumc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (specialty care through simple video consultation with your doctor)

Services Offered

  • Genetics and Genomics counseling
  • Pharmacogenomics testing
  • Genetic testing for inherited conditions
  • Preventive genomic risk assessment (e.g., clinical whole genome sequencing)
  • Interpretation of polygenic risk scores
  • Counseling around direct-to-consumer genetic test results and genetic research results
  • Evaluation of genetic test results shared by family members
  • Video/telehealth consultations with Vanderbilt specialists

Technology & Equipment

  • Genetic testing platforms
  • pharmacogenomics
  • genomic medicine

Insurance & Payment

Languages Spoken

FAQs

What services are offered by the Genomics and Therapeutics Clinic?

Genetic testing options, pharmacogenomic testing, inherited condition testing, preventive genomic risk assessment, polygenic risk interpretation, counseling, and results interpretation.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Vanderbilt University Medical Center): 3.2 out of 5 stars (1,357 reviews)
  • Momentary Labs (based on CMS HCAHPS): 4 out of 5 stars (1,278 patient surveys)

Patients praise

  • Some patients report positive, validating experiences with genetic specialists
  • High overall hospital-wide recommendation rates (90% reported by US News, 81% reported by CMS/Momentary)
  • Effective communication noted by many patients regarding hospital-wide nursing and doctor interactions

Common complaints

  • Difficulties with communication and callbacks from clinic staff
  • Concerns regarding billing practices, including unexpected charges and perceived double-billing
  • Reports of lack of bedside manner or impersonal care by some providers
  • Challenges with scheduling and administrative processes

"I've been trying to get an important gene testing here for four months and no one calls me back. Don't understand that."

LocalityBiz Review for Vanderbilt Genomics and Therapeutics Clinic

"I got my diagnosis through Vanderbilt Genetics. The specialist was awesome. So validating."

Social media user (Facebook)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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