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About

TriStar Hendersonville Medical Center is a 150–159 bed hospital in Hendersonville, Tennessee, operating since 1978 as part of TriStar Health. It serves Sumner County and surrounding areas with a range of acute care services. Notable features include: - First Accredited Chest Pain Center in Sumner County - Certified Primary Stroke Center - Birth Center with Sumner County’s only Level II NICU, LDRP suites, and lactation services - Gold Seal Certified in Total Hip and Total Knee replacement (The Joint Commission) Key details: - Industry: Hospitals and Health Care - Type: Public company (TriStar Health) - Headquarters: Hendersonville, TN, USA - Addresses: 355 New Shackle Island Rd, Hendersonville, TN 37075 (HQ) - Founded: 1978 - Website: tristarhendersonville.com If you’re looking for urgent care, stroke or heart care, or advanced maternity services in Hendersonville, this center highlights those high-importance services.

Clinic Type

Hospital/Medical Center

Address

355 New Shackle Island Rd, Hendersonville, Tennessee 37075, US

Phone

(615)338-1000

Email

regina.dunn@hcahealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24/7 emergency care

Services Offered

  • Emergency care
  • Orthopedic care
  • Women's imaging
  • Cardiology
  • Diagnostics and laboratory
  • Surgery
  • Weight loss surgery
  • Physiotherapy and rehabilitation
  • Outpatient services
  • NICU
  • Labor and delivery

Technology & Equipment

  • Imaging services
  • Joint Commission accreditation
  • Chest Pain Center accreditation
  • Stroke Center accreditation
  • NICU
  • Lactation services

Team

  • TriStar Hendersonville Medical Center team — Hospital team

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Joint Commission Accredited
  • Leapfrog Hospital Safety grade A (multiple years)
  • Fortune/PINC AI 100 Top Hospital (2023-2025)
  • Healthgrades Patient Safety Excellence Award (2024-2025)
  • Healthgrades America’s 250 Best Hospitals Award (2022-2025)
  • Healthgrades America’s 50 Best Hospitals for Surgical Excellence Award (2024-2025)
  • Healthgrades America’s 100 Best Hospitals for Critical Care Award (2022-2025)
  • Healthgrades America’s 100 Best Hospitals for Gastrointestinal Surgery Award (2022-2025)
  • Healthgrades America’s 100 Best Hospitals for Pulmonary Care Award (2022-2025)
  • Healthgrades America’s 100 Best Hospitals for Orthopedic Surgery Award (2024-2025)
  • Healthgrades America’s 100 Best Hospitals for Stroke Care Award (2025)
  • Healthgrades Surgical Care Excellence Award (2023-2024)
  • 2024 HCA Healthcare Unit of Distinction – No. 1 in Endoscopy (Same Day Surgery)
  • 2023 HCA Healthcare Unit of Distinction – Neonatal Intensive Care Unit – No. 1 Overall
  • 2023 HCA Healthcare Unit of Distinction – Critical Care Unit – Honorable Mention

Social Media

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.4/5 (4,121)
  • Vivian Health: 3.5/5 (17)

Patients praise

  • Some patients praised surgical staff and doctors for skill and bedside manner
  • Prompt emergency room care reported by some patients
  • Positive feedback from some staff regarding teamwork and management

Common complaints

  • Poor inpatient nursing care and lack of responsiveness
  • Long wait times in the emergency room
  • Staff professionalism and work ethic concerns (e.g., using phones, socializing)
  • Communication issues between staff and patients

"Overall, the ER and surgical care were exceptional, but the inpatient nursing care fell far below expectations."

LocalityBiz Review

"He is bad dr my leg never healed he told me was ok send me home just buy a bike and do exercise. After year and half another exelent dr diagnosed my leg never healed was still broken."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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