Fast Pace - Hendersonville TN (Preferred) - Quest Diagnostics
Laboratory Services • Hendersonville, TN
Clinic Type
Laboratory Services
Address
255 E Main St Hendersonville, TN 37075
Phone
866.697.8378
Lifetimelabs@questdiagnostics.com
Opening Hours
- 8:00 am-8:00
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- ComplaintsBoard (Fast Pace Health): 1.0/5 (0 (noted in source context))
- Trustpilot (Fast Pace Health): 1.5/5 (28)
- ComplaintsBoard (Quest Diagnostics): 1.3/5 (492 (ComplaintsBoard total))
- Trustpilot (Quest Diagnostics): (Majority unhappy) (1,413)
Patients praise
- some individual staff members are professional, kind, or efficient
- convenience of location and access to services
Common complaints
- billing and invoicing disputes (unexpected charges, confusing invoices)
- poor customer service and difficulty reaching staff/getting help
- long wait times and logistical issues
- concerns about communication regarding test costs and procedures
- frustration with automated systems vs. human interaction
"The medical care was good, but the billing service is charging me more to my card on file after I already paid the $65 deductible and gave them my insurance."
— BBB Review for Fast Pace Health"Many people were dissatisfied with the service, citing issues with poor logistics, long wait times, and a general lack of regard for patient time."
— Trustpilot Review summary for Quest DiagnosticsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Phlebotomist II at Quest Diagnostics — Jul 2, 2026
- Quest Diagnostics hiring Phlebotomist II in Nashville, TN | LinkedIn — Jul 2, 2026
- Phlebotomist II at Quest Diagnostics — Jun 3, 2026
- TOP 10 BEST Blood Work Lab in Nashville, TN - Updated 2026 - Yelp — Jul 7, 2026
- Weight Loss - Fast Pace Health — Mar 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
More laboratory services clinics in Hendersonville
TriStar Hendersonville Medical Center (Hendersonville, TN) houses a full-service diagnostic laboratory as part of its Hospitals and Health Care services. Key details: - Lab leadership and roles include Director of Laboratory Services and Medical Technologist leadership. - Laboratory services are integrated with hospital departments, supporting inpatient and outpatient care (e.g., chemistry, hematology, microbiology, and other clinical testing). - The center emphasizes quality and safety, with related leadership focused on patient safety and quality assurance. - Location: 355 New Shackle Island Rd, Hendersonville, TN 37075 (HQ). If you need specific lab services (e.g., types of tests offered, hours, or turnaround times), I can pull those details for you.
Comparing your options?
See other laboratory services clinics in Hendersonville, or search the full directory by insurance, ratings, and more.