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Clinic Type

Urgent Care

Address

166 E. Main Street, Hendersonville, TN 37075

Phone

(615) 991-2855

Email

westnashville@completehealthpartners.com

Opening Hours

Mon-Sat 8:00 AM – 6:00 PM; Sun: Closed

Emergency Care

Not specified

Services Offered

  • Urgent care
  • Walk-in clinic
  • X-ray on-site
  • Fracture management
  • Labs on-site
  • Sports physicals
  • Biometric screenings/physicals
  • COVID testing
  • Treatments for infections, fractures, sprains, cuts, flu, asthma, fever
  • Non-emergent illnesses or injuries
  • Online check-in
  • Digital paperwork
  • Primary care and urgent care scheduling
  • Online wait-time checks

Technology & Equipment

  • Onsite X-ray
  • Onsite labs
  • Digital paperwork
  • Online check-in

Team

  • Malina Austin — Urgent Care Provider

Insurance & Payment

  • Aetna
  • Ambetter
  • Blue Cross Blue Shield (BCBS)
  • Cigna
  • Humana
  • Medicare (including most Advantage plans & HMOs)
  • Multiplan
  • Oscar
  • Tricare
  • UnitedHealth Care (UHC)
  • United Medical Resources (UMR)
  • health care sharing ministries/plans
  • Medicare, Including Most Advantage Plans & HMOs
  • United Health Care (UHC)

Not in network with TennCare; cannot accept self-payments from TennCare recipients

Self-pay, Most major insurance accepted, Self-pay pricing options for those without insurance, Self-pay options available, Simple self-pay rates for those without insurance

Languages Spoken

Pricing

  • Self-pay rates available
  • Insurance accepted varies by plan

FAQs

Do you accept TennCare?

We are NOT currently in network with TennCare and cannot accept self-payments from TennCare enrollees.

Are walk-ins welcome?

Walk-in patients are always welcome, with online check-in available to skip the wait.

What services are offered at the Hendersonville urgent care?

Urgent care with onsite labs and x-rays for non-emergent illnesses or injuries, including sports physicals and biometric screenings/physicals.

Where is the Hendersonville clinic located?

166 E Main Street, Hendersonville, TN 37075, on East Main Street in front of Drakes Creek Park, next door to Wendys.

What insurance plans are accepted?

Aetna, Ambetter, Blue Cross Blue Shield, Cigna, Humana, Medicare (including most Advantage plans & HMOs), Multiplan, Oscar, Tricare, United Health Care, United Medical Resources; we work with most providers and ministries.

Are there self-pay options?

Yes, the clinic offers affordable self-pay pricing options for those without insurance or who do not wish to file.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv (CareNow Urgent Care): 3.0 out of 5 stars (4 reviews (Solv))
  • Birdeye (Vanderbilt Health Walk-In Clinic): 2.9 out of 5 stars (154 reviews)
  • Birdeye (Complete Health Partners): 4.9 out of 5 stars (1,262 reviews)
  • Yelp (American Family Care Indian Lake): 2.8 out of 5 stars (24 reviews)

Patients praise

  • Efficient and timely care in many instances
  • Professional, kind, and personable medical staff and providers
  • Clean facility environment
  • Cost-effective alternative to emergency room visits for non-life-threatening issues
  • Accessible, walk-in convenience for urgent medical needs

Common complaints

  • Long wait times, even with appointments or when the facility appears uncrowded
  • Communication issues regarding clinic policies (e.g., patient age requirements)
  • Inconsistent staff friendliness at the front desk
  • Concerns regarding the thoroughness of examinations and diagnostic follow-up
  • Administrative errors, such as failure to send necessary clinical notes or test referrals to other providers

"I was seen in this clinic for the very first time and couldn’t have asked for a better experience. Time from checking in to be moved to a room was minimal and all of the staff was very personable and polite."

Patient review for CareNow Urgent Care

"Great place. I was seen quickly, and the receptionist was very helpful and kind. Doctor Sparks was personable and knowledgeable... Editing my original review... these incompetent staff couldn’t even be bothered to send the clinician notes to the radiology clinic... resulting in my insurance cancelling my much needed, time sensitive appointment."

Patient review for Complete Health Partners

"[A]fter waiting over an hour and her phone never rang but it did pop up a missed call, she called right back to get a recording... only to be told she got put in the back of the list which would be several hours longer."

Patient review for Vanderbilt Health Walk-In Clinic

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Hendersonville, TN·Urgent Care

AFC Urgent Care (American Family Care) is a private urgent care and walk-in clinic network founded in 1982. The company operates in the United States with a broad footprint, including multiple open urgent care centers and job listings. Key details: - Industry: Hospitals and Health Care; urgent care / walk-in clinic services - Headquarters presence: United States; notable international mentions include Nepal and Saudi Arabia in some contexts, but primary operations remain US-based - Funding: USD 30 million total debt and private equity funding (2019 and 2024 rounds) - Workforce: ~879 employees; majorly in Medical roles; ongoing monthly growth ~0.6%, yearly growth ~18% - Leadership: Owner/Executive team includes Raziya Badarpura, Stacey Kocinski, and others; Medical Directors and Operations leadership listed - Open positions (example): Radiologic Technologist, Radiology Technician, Medical Assistant, APP (Physician Assistant/Nurse Practitioner) for Urgent Care - Tech/Partner footprint: Uses common healthcare and business tech stacks (EHR, scheduling, marketing platforms) - Categories: Healthcare services, urgent care, family/primary care, walk-in clinics For the specific location AFC Urgent Care Indian Lake, TN – Hendersonville area, this page confirms AFC’s brand and general services but does not provide location-specific details (address, hours, or contact) for Indian Lake, TN or Hendersonville. To get precise hours, services offered, and directions for that exact AFC location, please provide or request the dedicated location page or contact AFC Urgent Care Hendersonville directly. If you’d like, I can look up the exact address, hours, and contact info for AFC Indian Lake/Hendersonville, TN.

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Hendersonville, TN·Urgent Care

CareNow Urgent Care is a walk-in clinic network offering quick treatment for minor illnesses and injuries, with on-site x-ray, flu shots, and sports physicals. They emphasize reduced wait times and online check-in. The Hendersonville-specific information isn’t detailed on the page, but CareNow operates across the U.S. (including several Coppell, TX locations) with ~200+ clinics, late-week hours, and services aimed at urgent care needs. If you need Hendersonville-specific address or hours, please share the exact Hendersonville location or allow me to search for it.

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