Neurology Services in Central NY - Bassett Healthcare Network
Neurology • Herkimer, NY • Since 1922
About
Summary: Bassett Healthcare Network is a nonprofit, integrated health system based in Cooperstown, NY, serving rural upstate New York with six hospitals, outpatient centers, and related services. It operates across an eight-county region in Central NY, including facilities in Cooperstown, Oneonta, Delhi, Cobleskill, Little Falls, and Dolgeville, and offers comprehensive neurology-related care through Bassett Medical Center and affiliated centers. The network emphasizes rural health, has 5,600 square miles of service area, and includes a range of outpatient and hospital-based services, with ongoing recruitment and care programs. If you’re seeking neurology specifics in Central NY, Bassett provides neurosurgery and neurology services through its medical centers and affiliated staff. Key proximity/locations relevant to Neurology in Central NY (Herkimer area): - Primary Bassett locations with Central NY neurology access include facilities in Oneonta (Bassett Medical Center network hub) and nearby Bassett outpatient centers. - Service area covers Herkimer County and surrounding counties in upstate New York. If you want, I can pull the exact neurology department contact, clinic locations, or appointment options within Bassett’s Central NY footprint (Herkimer area).
Clinic Type
Neurology
Address
1 Atwell Rd, Cooperstown, NY 13326, US
Phone
(607) 547-3240
compliance@bassett.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- WebMD, Google/OpenGovNY, and Birdeye: ratings vary widely across platforms, with some locations showing low scores like 2.5/5 and others around 3.8/5 (hundreds of reviews spread across platforms like Google, Birdeye, and WebMD)
Patients praise
- some patients report excellence in care and professional staff interactions
- instances of efficient emergency services reported at specific locations
- praise for specific providers who take time to listen to patients
Common complaints
- reports of unprofessional or rude staff interactions
- concerns regarding organizational issues, including appointment scheduling and long wait times
- complaints about billing practices and communication regarding insurance coverage
- experiences describing care as neglectful or lacking thoroughness
- frustration over high provider turnover rates
"This place is a joke! Horrible , condescending staff. The medical treatment is beyond neglectful."
— WebMD review of Bassett Healthcare Herkimer"Other than recent issues scheduling appointments, I have always had a wonderful experience at Bassett."
— Google review for Bassett Healthcare Herkimer"Bassett does have some really awful practitioners but my new one - Dr. VanHouten is excellent. He wanted to hear everything I went through and worked with me to get the help I need."
— Birdeye review for Bassett Health Center CobleskillSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Find a Doctor | Bassett Healthcare Network — Dec 15, 2025
- Bassett Medical Center Nationally Recognized for Providing High-Quality Care to Stroke Patients — Aug 5, 2025
- Network Continues Recruitment of New Practitioners – All Otsego — Aug 14, 2025
- Bassett Medical Center Nationally Recognized - Greater Utica Chamber of Commerce — Aug 20, 2025
- Bassett Welcomes New Practitioners in November, December – All Otsego — Feb 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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