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About

Bassett Healthcare Network is a nonprofit health system based in Cooperstown, NY, delivering comprehensive care across five regional hospitals and multiple outpatient centers in rural upstate New York. Key points: - History and scope: Founded in 1922; integrated health system serving an eight-county, 5,600-square-mile region with a focus on rural communities. -Facilities: Includes six hospitals and various skilled nursing facilities, community and school-based health centers, and specialty services. -Reach and staffing: Employs hundreds of staff (notably 953 listed, with year-over-year growth) to support a broad range of health services. -Mission: Aims to improve patient health and community wellbeing through an integrated care network across central New York. -Note: The page mentions a broader regional footprint and community engagement, with ongoing updates and local health workforce opportunities. If you’re specifically looking for “Bassett Herkimer Specialty Services” or details about services in Herkimer, Bassett operates facilities in the Herkimer area (e.g., Valley Health Services) as part of its network, offering rural-focused outpatient and inpatient care. For exact service lines and locations, a direct lookup of Bassett’s Herkimer facilities or the Valley Health Services page would provide precise offerings.

Clinic Type

Oncology / Cancer Care

Address

Albany Street Herkimer, Herkimer, NY 13350

Phone

(607) 547-3456

Email

surprisemedicalbills@dfs.ny.gov

Opening Hours

Hours by appointment

Telehealth

Offers Virtual Visits

Services Offered

  • cancer care
  • oncology
  • surgical specialty services
  • primary care
  • convenient care

Insurance & Payment

Languages Spoken

FAQs

What services are offered at Bassett Herkimer Specialty Services?

Oncology and specialty services for referred patients; primary care and convenient care are also available.

Is a referral required to access specialty care services?

Yes, please call your primary care practitioner to receive a referral for our specialty care services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4 out of 5 (3 reviews)
  • WebMD Care: 4 out of 5 (3 reviews (specifically for provider Melissa Minter))

Patients praise

  • friendly and approachable staff in some instances
  • satisfaction with nursing staff in some reviews
  • positive sentiment from former employees

Common complaints

  • reports of dismissive or rude provider interactions
  • complaints regarding perceived lack of care or compassion
  • concerns about administrative and insurance-related issues
  • instances where patients felt rushed during visits

"I have 23 years in the healthcare field and I have never seen such a lack of care or compassion for another human being as I have here please stay away."

User complaint on Beauty New York/aggregated review platform

"This provider is courtious and listened to my complaints. She was friendly and approachable. I would highly recommend her. The nursing staff was very nice too."

Patient review for provider on WebMD Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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