Bassett Health Center Herkimer
Primary Care • Herkimer, NY • Since 1922
About
Bassett Health Center in Herkimer (part of Bassett Healthcare Network) is a rural health facility within the Bassett system serving Herkimer County. Key points: - Part of a nonprofit regional network with five hospitals and multiple outpatient centers. - Focuses on integrated, community-based care across rural eight-county area and 5,600 square miles. - Bassett Healthcare Network operates six hospitals and related facilities, including skilled nursing and outpatient services, with a mission to improve patient health and community wellbeing. - Staff and community updates highlight ongoing hiring, patient and caregiver programs, and local partnerships in the Herkimer area (e.g., Valley Health Services). - Founded in 1922 and headquartered in Cooperstown, NY; serves rural communities with a broad network of health services.
Clinic Type
Primary Care
Address
321 East Albany Street Herkimer, NY 13350
Phone
(315) 867-2700
surprisemedicalbills@dfs.ny.gov
Opening Hours
8:00am - 5:00pm
Telehealth
Offers Virtual Visits
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does Primary Care at Bassett Health Center Herkimer offer?
Annual physical exams, sick patient exams, family planning, prescriptions, preventative family medicine, pediatrics, pediatric urology, immunizations, routine screenings, routine blood tests, chronic condition care, nutrition counseling, laboratory and pathology, OB-GYN and women’s health, well woman visits, health and wellness, elder care, X-rays, ultrasounds, social work, depression prescriptions and referrals, anxiety prescriptions and referrals.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz: Generally positive (many 5-star ratings for Convenient Care) (Multiple individual reviews mentioned)
- Google Reviews (aggregated via Beauty New York): Mixed (includes both 1-star and 5-star reviews) (Not explicitly provided total count)
Patients praise
- Timeliness and short wait times for appointments
- Friendly, polite, and professional staff in certain departments (e.g., lab, nursing)
- Convenience and ability to get same-day care
- Effective communication and patient support during procedures
Common complaints
- Complaints regarding unprofessional, condescending, or neglectful staff
- Issues with billing and unnecessary exams
- Dissatisfaction with diagnostic accuracy or medical treatment quality
"The nurses and doctors and very nice and do there best to make you comfortable. Also I have never had to wait more than 5 mins to be seen when I arrive. And the place is always very clean. Good job to all the staff!!"
— Theresa Grower on LocalityBiz"Misdiagnosed my eyes during opthalmology appointment resulting in additional, unnecessary vIsits. They billed me for multiple, totally unnecessary exams even after I told them I was just fine."
— Patient review on Google (via Beauty New York)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bassett Health Center Herkimer - MapQuest — Oct 10, 2025
- Motunrayo Salaam, MD, MPH - Bassett Healthcare Network — Mar 13, 2026
- Hillary Holden, PA-C - Bassett Healthcare Network — Sep 11, 2025
- Network Continues Recruitment of New Practitioners – All Otsego — Aug 14, 2025
- Bassett Healthcare Network Welcomes New Practitioners in ... — Sep 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Summary: - The page references Herkimer County Wastewater, a private environmental services organization based in Herkimer, NY, with a single employee and annual revenue around $36.1 million. - Key details: headquarters at 109 Mary St, Herkimer, NY 13350; other offices in Mohawk and Herkimer, NY. - Contact: Phone 1-315-867-1155; website herkimercountyny.gov. - Online presence: ~12,201 monthly visits, low bounce rate (0.5%), about 1.8 pages per visit; global rank ~2.1 million; top audience is the United States. - Not a public health department entity; appears to be an environmental services/wastewater department or authority serving Herkimer County. - If you’re seeking Public Health Department information for Herkimer County, this site is related through local government but is not the public health department itself. For public health specifics, search the Herkimer County Public Health Department page on the same site or contact local government offices.
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