Good Shepherd Health Care System
Public Health & General Preventive Medicine • Hermiston, OR • Since 1954
About
Good Shepherd Health Care System (GSHCS) is a nonprofit, independent health care system based in Hermiston, Oregon. Key points: - Location: Headquartered in Hermiston, Oregon, with operations primarily in Northeast Oregon; listed presence in Hermiston (HQ) and additional office locations, plus a United States footprint including Chicago, IL. - Size and scope: About 1,250+ staff and 200+ credentialed providers; serves roughly 100,000 patients in the region. - Facilities and services: Flagship acute care hospital; 24/7 Level 3 Trauma designated Emergency Department; 40 robotic-assisted surgeons; comprehensive services across primary care (Family Medicine, Pediatrics, Internal Medicine) and specialty areas (Cardiology, Oncology, Urology, Nephrology, General Surgery, Orthopedics, Women’s Health, Sleep Medicine, etc.). Offers Diagnostic Imaging, Laboratory, Home Health, Hospice, Rehab (CardioPulmonary, Physical/Speech/Occupational), Infusion, Pharmacy, and more. - Accreditations and status: Fully accredited by Det Norske Veritas (DNV). - Founded and community role: Founded in 1954; nonprofit organization focused on high-quality care for the Northeast Oregon region. - Contact and presence: Website gshealth.org; general inquiries via listed phone numbers; additional details often updated on the site. If you’re looking for specifics about services near Hermiston or want to contact the system, GSHealth.org is the primary resource.
Clinic Type
Public Health & General Preventive Medicine
Address
610 NW 11th Street, Hermiston, Oregon 97838, US
Phone
541.667.3400
ccozad@gshealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HospitalsAndClinics.net: 2.9/5 (138)
- Facebook: 62% recommendation rate (265 reviews)
- Birdeye: 4.2/5 (39 reviews (Primary Care Clinic))
Patients praise
- High levels of satisfaction with nursing communication, often ranking in top national tiers
- Patients frequently praise staff for being knowledgeable, polite, and compassionate
- General positive feedback regarding cleanliness and responsiveness to patient needs
- Strong organizational focus on patient experience and proactive communication initiatives
Common complaints
- Reports of long wait times in the emergency department
- Concerns regarding nursing care consistency and communication on specific floors
- Negative experiences regarding medication management and sleep disruption during inpatient stays
- Instances of perceived indifferent or dismissive bedside manner from some medical providers
"As a Crohn’s patient I have been to many hospitals. This Good Shepherd is by far the most careful & considerate place I’ve ever been. People and atmosphere were top quality."
— Northeast Oregon Now"My dad was in the ER for 9 HOURS before he got a room in the hospital!! He's 86 & had to lay on the stretcher from the ambulance with me in the ER room for 9 HOURS!!"
— MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Request a Clinic Appointment - Good Shepherd Health Care System — Nov 20, 2025
- Good Shepherd Health Care System Letter to our Communities — Jul 16, 2025
- Good Shepherd Health Care System - YouTube — Jul 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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