Good Shepherd Orthopedics
Sports Medicine • Hermiston, OR • Since 1954
About
Summary: Good Shepherd Orthopedics in Hermiston is part of Good Shepherd Health Care System, a nonprofit, mid-size health system based in Hermiston, Oregon. The system employs a large orthopedics-related team (along with 40 robotic-trained surgeons overall) and offers a broad range of services through its Medical Group, including specialty and primary care, diagnostic imaging, and rehabilitation. The flagship acute care hospital is fully accredited, with 24/7 emergency services and a wide array of surgical and rehabilitation options. For orthopedics specifically, patients can expect access to surgical services and support within the GSHCS network in Hermiston, Oregon. For more details, visit gshealth.org.
Clinic Type
Sports Medicine
Address
1122 W Elm Ave, Hermiston, OR 97838
Phone
541.289.7075
support@dnvhealthcare.zendesk.com
Opening Hours
Monday-Friday: 8:00 a.m. to 5:00 p.m.
Emergency Care
If this is a medical emergency please call 911.
Services Offered
Technology & Equipment
Insurance & Payment
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Paying for Care, Online Bill Pay, Secure Single or Recurring Payments
Languages Spoken
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Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- US News & World Report (Dr. Richard Carpenter): 3/5 (47)
- US News & World Report (Dr. Jerry Crum): 4/5 (19)
- US News & World Report (Dr. Patrick Harrison): 5/5 (28)
- US News & World Report (Dr. James Whittum): 2/5 (62)
- US News & World Report (Dr. Zhiqing Xing): 5/5 (93)
- Facebook (Good Shepherd Health Care System): 62% recommend (265)
Patients praise
- Some orthopedic surgeons receive high patient ratings (e.g., 5/5)
- Patients often identify specific providers as a top choice
Common complaints
- Providers perceived as uncaring, arrogant, or dismissive of patient pain
- Lack of effective communication or failure to listen to patient concerns
- Reports of inaccurate medical notes and perceived incompetence in treatment outcomes
- Difficulty in receiving thorough examinations or clear instructions
"He didn’t listen to anything I said, acted like he didn’t care what pain I had... won’t go see him again and I’ll see a more qualified actual Orthopedic Specialist"
— WebMD (Dr. James Whittum)"Overwhelmingly shocked by how unhelpful this provider is. Would give 0 stars but have to leave something. Doesn’t listen, was cutting me off to inform me the pain in my injured shoulder isn’t what I say it is..."
— WebMD (Dr. James Whittum)"His demeanor came across as arrogant and uncaring, and he appeared indifferent to my pain, concerns and overall wellbeing."
— Healthgrades (Dr. Petersen)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2].
In the News
- Hermiston hospital holds free seminar on hip, knee replacement | East Oregonian — Mar 13, 2026
- Good Shepherd Health Care System to Host Free Seminar on Hip and Knee Joint Replacement - Northeast Oregon Now — Mar 13, 2026
- Good Shepherd Health Care System brings on physiatrist | East Oregonian — Sep 2, 2025
- Hermiston hospital holds free seminar on hip, knee replacement | Hermiston Herald — Mar 13, 2026
- Good Shepherd Health Care System brings on physiatrist | Hermiston Herald — Sep 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
More sports medicine clinics in Hermiston
Sports Medicine Oregon is a multi-disciplinary medical clinic with three offices in Oregon, including Tigard and Wilsonville. It serves as official team doctors for the Portland Timbers. Main locations: - Tigard: 7300 SW Childs Road, Suite B, Tigard, OR 97224 - Wilsonville: 29345 SW Town Center Loop East, Suite 211, Wilsonville, OR 97070 - Tualatin HQ: 7300 SW Childs Rd, Suite B, Tualatin, OR 97224 Key details: - Type: Medical Practices, Partnership - Headquarters: Tualatin, Oregon - Offices: 3 locations across Oregon (Tigard, Wilsonville, Tualatin) - LinkedIn presence and basic corporate identifiers available Note: Hermiston is not listed as a current location for Sports Medicine Oregon. If you need distances or travel times from Tigard or Wilsonville to Hermiston, I can calculate that.
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