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Clinic Type

Emergency Care

Address

9450 South 1300 East, Sandy, UT 84094; 390 North Main Street, Bountiful, UT 84010; 181 East Medical Tower Drive, Murray, UT 84107; 3723 West 12600 South, Suite 150, Riverton, UT 84065; 3845 West 4700 South, Taylorsville, UT 84129

Phone

(801) 501-2110; (801) 397-6350; (801) 314-7700; (801) 285-4561; (801) 840-2101

Email

pc-communications@imail.org

Opening Hours

Most locations open 7 days a week with extended hours (exact hours not provided)

Telehealth

Yes (virtual appointments/on-demand video visits)

Services Offered

  • Urgent care
  • InstaCare
  • Walk-in clinic
  • Laboratory services
  • X-ray
  • Treatment rooms
  • Pediatrics at urgent care
  • Virtual care/telehealth
  • Same-day availability
  • No appointment necessary
  • Emergency vs urgent care guidance

Technology & Equipment

  • State-of-the-art laboratory facilities
  • X-ray capabilities
  • Fully stocked treatment rooms
  • Electronic medical records (implied for Intermountain patients)

Insurance & Payment

Languages Spoken

FAQs

What services do InstaCare and walk-in clinics provide?

InstaCare and walk-in clinic services are equipped with state-of-the-art laboratory facilities, X-ray capabilities, and fully stocked treatment rooms to address a wide range of conditions.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Bountiful InstaCare (Birdeye): 4.1/5 (854)
  • Lehi Clinic InstaCare (Birdeye): 3.8/5 (473)
  • Intermountain Health Alta View InstaCare (Birdeye): 4.3/5 (919)
  • Utah Valley InstaCare (Birdeye): 4.3/5 (1138)

Patients praise

  • Speedy and efficient care in some instances
  • Friendly and helpful staff in certain interactions
  • Convenient access to lab and X-ray services
  • Helpful financial assistance programs for uninsured patients

Common complaints

  • High billing costs and perceived overcharging
  • Challenges with new billing software and account errors leading to collections issues
  • Rude or dismissive staff attitudes at some locations
  • Long wait times and inefficient registration processes
  • Concerns over quality of care and being referred to the ER unnecessarily

"Instead of providing a brace or basic treatment, we were told to purchase one at the CVS across the street. Then the bill arrived: $574.40 after insurance... This feels like blatant overcharging."

Patient review for Herriman-area facility

"The office culture among the remaining staff in their clinics has gone from caring and pleasant to annoyed and sometimes genuinely hostile."

Reddit discussion on Intermountain Health experiences

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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