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About

Summary: - The Orthopaedic Institute of Southern Illinois (OISI), also known as Southern Orthopedic Associates, LLC, is a musculoskeletal medical practice based in Herrin, Illinois (founded 2001). - Services: orthopaedics, spine/neurosurgery, interventional pain management, surgical podiatry; includes imaging (MRI, CT, X-Ray), physical/occupational therapy, DME, walk-in clinic, osteoporosis clinic, and ambulatory surgery center. - Locations: 5 offices across Illinois (HQ in Herrin; Chester, Carbondale [two locations], and Harrisburg). - Relationship to SIH/Herrin Hospital: OISI operates as a private orthopedic practice with ties to Southern Illinois Healthcare network in the region; not described as part of SIH itself, but commonly referenced in connection with Herrin-area orthopedics. - Contact/operations: 8 employees; key executive Angela Holmes (HR Director); active practice with multiple phone numbers and ongoing regional presence. - Web presence: steady local presence with a focus on orthopedics, spine, pain management, and podiatry services.

Clinic Type

Hospital

Address

Herrin, Illinois (affiliated with SIH – Herrin Hospital)

Phone

618-942-2171

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency room call availability for orthopaedic care

Services Offered

  • Orthopaedics
  • Surgical treatment
  • Emergency room services
  • Physical therapy
  • Occupational therapy
  • Imaging
  • Pain management
  • Walk-in clinic
  • Urgent and emergent orthopaedic care
  • Prescribefit (programs)

Insurance & Payment

Languages Spoken

FAQs

What appointment number should I call for Herrin/Carbondale/Harrisburg/Pinckneyville clinics?

To make an appointment in Herrin, Carbondale, Harrisburg, or Pinckneyville, please call 618-997-6800.

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 1.8 out of 5 stars (24 reviews)
  • Birdeye (SIH Herrin Hospital): 3.5 out of 5 stars (339 reviews)
  • Illinois Hospital Report Card: 72% (Percent of patients who would recommend the hospital)

Patients praise

  • High patient willingness to recommend the hospital (72%-87% in various surveys)
  • Specific praise for kind, professional, and helpful nursing/staff members
  • Satisfaction with surgical outcomes and thorough care by some providers
  • Appreciation for clean, comfortable, and accommodating facilities

Common complaints

  • Difficulty reaching scheduling department via phone and long hold times
  • Short-notice appointment cancellations and difficulty rescheduling
  • Reports of rude, unprofessional, or dismissive staff or physician interactions
  • Isolated complaints regarding misdiagnosis or lack of empathy during ER visits

"I can only echo the other reviews: short-notice cancellation with no reasonable re-schedule, leaving my mother in pain for two weeks."

Yelp review

"I see some great people here but like everyone else, call and I am lucky number 49 in line... just get a voicemail and no return calls EVER."

Yelp review

"I love this hospital i had my first ankle surgery there the nurses where so nice to me."

Birdeye review (SIH Herrin Hospital)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Herrin, IL·Hospital

Southern Illinois Healthcare (SIH) is a not-for-profit health system based in Carbondale, IL, serving southern Illinois. It operates 4 hospitals (including Herrin), a comprehensive cancer center, a Level II Trauma Center, and 30+ outpatient/specialty practices. SIH is the region’s largest private employer and a leading provider of charity/unreimbursed care and community benefits. Herrin hosts SIH facilities and outpatient services at 201 S. 14th Street, Herrin, IL 62948. SIH’s footprint includes seven U.S. offices with a total workforce around 4,000 (per regional data) and an annual revenue profile in the hundreds of millions. For Herrin-specific care, SIH Herrin offers the hospital and related SIH services accessible through the Herrin campus.

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