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About

SIH Center for Wound Healing Herrin is part of Southern Illinois Healthcare (SIH), a nonprofit health system based in Carbondale, Illinois. SIH operates 4 hospitals and a comprehensive cancer center with a Level II Trauma Center, plus more than 30 outpatient and specialty practices across southern Illinois. The Herrin location is one of SIH’s outpatient/ specialty sites, serving as the wound healing center within the SIH network. SIH is the region’s largest private employer and emphasizes charity care and community benefits.

Clinic Type

Wound Healing

Address

315 S. 13 St. Ste. 3 Herrin, IL 62948

Phone

618-988-6157

Email

appointments@sih.net

Opening Hours

Monday: 8 a.m. - 4:30 p.m. Tuesday: 8 a.m. - 4:30 p.m. Wednesday: 8 a.m - 4:30 p.m. Thursday: 8 a.m. - 4:30 p.m. Friday: 8:00 - 4:30 p.m. Saturday: Closed Sunday: Closed

Services Offered

  • Non Healing Wounds and Open Ulcers
  • Wound Healing

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation for the Herrin Wound Healing Center?

Monday: 8 a.m. - 4:30 p.m. Tuesday: 8 a.m. - 4:30 p.m. Wednesday: 8 a.m - 4:30 p.m. Thursday: 8 a.m. - 4:30 p.m. Friday: 8:00 - 4:30 p.m. Saturday: Closed Sunday: Closed

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (SIH Center for Wound Healing): 2.3/5 stars (6 reviews)
  • Birdeye (Southern Illinois Healthcare): 3/5 stars (2 reviews)
  • Birdeye (SIH Logan Primary Care Herrin): 3/5 stars (92 reviews)

Patients praise

  • Access to advanced wound care therapies, including hyperbaric oxygen therapy
  • Instances of individual providers being described as compassionate or effective
  • Comprehensive, interdisciplinary model of care

Common complaints

  • Complaints regarding staff professionalism, compassion, and communication
  • Issues with strict appointment policies and rescheduling procedures for late arrivals
  • Concerns about billing practices, including potential overcharging and insurance processing errors
  • Reports of long wait times for service and phone support

"The staff is unfriendly, unprofessional and lack compassion for their patients. Never in my life have I seen such uncaring attitudes. If you’re 5 minutes late no matter what the circumstances they will reschedule you."

Birdeye Review (SIH Center for Wound Healing)

"I have heard that this facility charges the most they can for services. Dressing wounds should not cost a patient $1,000+ each time they come in. Most of the patients I am sure are elderly and not able to dress their own wounds. That is called taking advantage of your demographic."

Birdeye Review (SIH Center for Wound Healing)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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