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About

Summary: - The Milton S Hershey Medical Center Physicians Group is the healthcare division of Penn State Health affiliated with the Milton S. Hershey Medical Center in Hershey, PA. - It represents a local academic medical center offering integrated care through Penn State Heart and Vascular Institute, focusing on conditions of the heart, veins, and arteries, and coordinating multidisciplinary, team-based treatment. - Key details: private ownership, location in Hershey, PA, active status, large organizational umbrella under Penn State Health, with multiple contact numbers listed. The site implies a broader network rather than a single pain medicine specialty, and no specific pain medicine program is highlighted in the provided content.

Clinic Type

Pain Medicine

Address

200 Campus Dr Entrance 4 Hershey, PA 17033

Phone

717-531-4143

Email

Opening Hours

Sunday: Closed; Monday - Friday: 8:00 am - 4:30 pm; Saturday: Closed

Services Offered

  • Pain Medicine
  • Anesthesiology
  • Nurse Practitioner
  • Pain Management
  • Get Care Now

Team

  • Jacob A. Benrud, MD — Anesthesiology, Pain Medicine
  • Jennifer E. Hubbell, CRNP, DNP — Nurse Practitioner, Pain Medicine
  • Steven M. Riela, MD — Anesthesiology, Pain Medicine
  • Bunty J. Shah, MD — Pain Medicine
  • Sadie E. Smith, MD — Anesthesiology, Pain Medicine
  • obeychik, MD — Pain Medicine

Insurance & Payment

Languages Spoken

FAQs

What are the hours for Penn State Health Pain Medicine Hershey?

Sunday: Closed; Monday - Friday: 8:00 am-4:30 pm; Saturday: Closed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Penn State Health (Dr. Bunty J. Shah): 4.9/5 (212)
  • Penn State Health (Dr. Jacob A. Benrud): 4.9/5 (196)
  • Penn State Health (Sadie E. Smith, MD): 4.8/5 (122)
  • Penn State Health (Dr. David M. Giampetro): 4.6/5 (244)
  • Healthgrades (Dr. Bunty J. Shah): 4.0/5 (4)

Patients praise

  • high overall patient satisfaction scores for several individual physicians (typically 4.6–4.9 out of 5)
  • praise for physicians who are perceived as caring, knowledgeable, and good listeners
  • positive feedback on office environment, staff friendliness, and effective explanations of conditions
  • patients successfully finding relief for chronic pain after failed attempts elsewhere

Common complaints

  • reports of unprofessional, arrogant, and curt demeanor from some physicians
  • complaints regarding poor communication, being rushed, or lack of patient-centered care
  • instances of pain during procedures or failed procedural attempts by trainees under supervision
  • frustration with scheduling appointments and unclear treatment plans

"Dr. Shah has helped with my pain when other physicians failed! I do not trust many physicians to stick needles into my back, but I trust Dr. Shah - and I have trusted him for over 2 years."

Healthgrades

"Curt and rude. I recently saw Dr. V at Hershey Pain Clinic, as I was on severe pain for many months and was appalled at how curt, rude and uncaring he was. Apparently he didn't have time to talk to me because I was told to Google my diagnosis."

Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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