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About

Summary: - The Milton S Hershey Medical Center Physicians Group is the private, academic medical center network under Penn State Health, based in Hershey, PA. - It encompasses Penn State Heart and Vascular Institute and offers coordinated care for cardiac, vascular, and arterial conditions. - Headquarters: Hershey, Pennsylvania; active in healthcare and hospital services. - Key contact: multiple Penn State Health Hershey locations and phone numbers are available for patient access and physician referrals. - Related keywords: Penn State Health, Milton S. Hershey Medical Center, pediatric care under Penn State Health.

Clinic Type

Pediatrics

Address

35 Hope Dr Suite 102 Hershey, PA 17033

Phone

717-531-8992

Email

Opening Hours

Sunday: Closed; Monday - Thursday: 8:00 am–8:30 pm; Friday: 8:00 am–5:00 pm; Saturday: 8:30 am–12:00 pm

Services Offered

  • General Pediatrics
  • Get Care Now

Team

  • Lisa C. Carlson — MD
  • Benjamin N. Fogel — MD, MPH
  • Ruth E. Gardner — MD
  • Nicole M. Hackman — MD
  • Steven D. Hicks — MD, PhD
  • Banku Jairath — MD
  • Madiha Jamil — MD
  • Leah D. Kaye — MD
  • Terrah M. Keck-Kester — MD
  • ereshi — MD
  • Brittany A. Massare — MD

Insurance & Payment

Languages Spoken

  • English

FAQs

What specialties are offered at this location?

General Pediatrics, Get Care Now

What are the hours for Sundays?

Sunday: Closed

What are the hours for Mondays to Thursdays?

8:00 am-8:30 pm

What are the hours for Fridays?

8:00 am-5:00 pm

What are the hours for Saturdays?

8:30 am-12:00 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.7 stars (6 reviews)

Patients praise

  • Compassionate, kind, and professional staff in specialized care areas
  • High-quality, life-saving medical care, particularly in emergencies and oncology
  • Family-centered approach with specialized support like Child Life and music therapy
  • Strong national recognition for neonatology and specialized pediatric services

Common complaints

  • Communication lapses, such as long hold times on phones and difficulty scheduling appointments
  • Perceived lack of urgency or responsiveness in some clinical situations
  • Concerns regarding staff bedside manner or professionalism in isolated cases
  • Long wait times for appointments and while at the facility

"At the Children’s Hospital, they always figure out what’s going on and get her the care she needs quickly. They’re used to working with children. And they have Child Life and music therapy — that makes it better for all of us."

Penn State Health News

"I can't say enough nice things about the staff here. The nurse that worked with him, Jordan, was so compassionate and personable. She went above and beyond to check on him and his visiting relatives."

Birdeye

"I have been waiting 16 days for a simple form to be filled out to help with his medication and they have no urgency to do it. Worst part is they know without his medication he will get very sick or die but still show no urgency."

LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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