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Clinic Type

Psychiatry

Address

Phone

+13313204164

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • psychiatric-mental-health
  • psychiatric-nurse-practitioner
  • medication-management
  • psychotherapy
  • integrative-holistic-approach
  • age-range: 12-55
  • team-of-3-PNPs

Team

  • Harmony L Rich — Psychiatric Nurse Practitioner

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Robin Shapiro): 3.8/5 (11)
  • Healthgrades/US News (Dr. Zachary Solomon): 3.1/5 (Healthgrades) to 4/5 (US News) (16 (Healthgrades) to 42 (US News))
  • WebMD (Dr. Jeffrey Spector): 4.0/5 (7)
  • RateMDs (Dr. Lauren Jacker): 4.44/5 (4)
  • RateMDs (Dr. Michael Binder): 5.0/5 (3)
  • Birdeye (Lilian Pumah, PMHNP): 4.9/5 (11)

Patients praise

  • Highly valued for effectiveness in medication management
  • Descriptions of being compassionate, kind, and supportive
  • Appreciation for providers who take the time to listen and reflect
  • Positive impact on patient quality of life and successful diagnosis/treatment

Common complaints

  • Concerns about bedside manner, specifically being perceived as cold, condescending, or lacking sensitivity
  • Reports of feeling like a number or that the provider is too focused on time rather than the patient
  • Mixed feedback on pharmacology versus therapy focus
  • Occasional frustration with insurance coverage and costs

"She was very cold. She weight-shamed me... treated me like I was just a mental illness instead of a person."

Patient review of Dr. Robin Shapiro

"I think Dr. Binder is a one-in-a-million psychiatrist who really knows what he's doing!"

Patient review of Dr. Michael Binder

"Lillian is a very very compassionate woman. She listens very well. She also gives great advice"

Patient review of Lilian Pumah, PMHNP

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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